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deleted
(deleted) Mon 06-Dec-10 08:56:17

Zen usage viewer

[link to this post]

Have the Zen usage viewer as a dashboard widget (OS X 10.6.5).

Have the usage viewer (1.1.5) on Firefox (3.6.12).

Both usually work fine - but haven't been able to get any stats all weekend.

Anyone else have the same issue? Got any ideas? Have cold booted without luck. Removed and reinstalled without luck.

TIA

knight01
(learned) Mon 06-Dec-10 09:01:17

Re: Zen usage viewer

[re: deleted] [link to this post]

same here, my usage unavailable via website or the firefox add-on.

------------------------------
ZeN 8000 Active

deleted
(deleted) Mon 06-Dec-10 09:01:33

Re: Zen usage viewer

[re: deleted] [link to this post]

: The portal Sign-In E-mail Address provided is not authorised to view the details of broadband account 'zenxxxxx@zen'.

Doesn't work for me either.

deleted
(deleted) Mon 06-Dec-10 09:05:22

Re: Zen usage viewer

[re: deleted] [link to this post]

Cheers to @knight01and @YHCIR - must be a Zen issue - no doubt they'll resolve it quickly enough. I'll nudge tech support if it isn't working in a couple of hours.

Ta wink

Banger
(eat-sleep-adslguide) Mon 06-Dec-10 09:10:23

Re: Zen usage viewer

[re: deleted] [link to this post]

Been getting the same too most of the weekend, must have been the maintenance they did on the capping system. Getting not authorised too.

Tim
ZeN & freenetname
ST546v6 on 8 Meg Active
Check my bad boy speeds out on ZeN

deleted
(deleted) Mon 06-Dec-10 09:13:23

Re: Zen usage viewer

[re: Banger] [link to this post]

Cheers Banger. Zen are now looking into it. Expect it will be up and running again soon.

http://twitter.com/#!/zeninternet/status/11707525212...

deleted
(deleted) Mon 06-Dec-10 11:27:27

Re: Zen usage viewer

[re: Banger] [link to this post]

Zen have got the usage viewer working again. Joy wink

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