FTTC with Zen, Any Good??

Hi Everyone,

Would like to hear from anyone who has been using Zen on FTTC recently and what your experiences have been so far. Any slowdowns at peak times, latency, any throttling? etc etc.

Looking at the full Office Fibre Plus with traffic priority.

Thanks for your help, cheers

Anyone have any comments, experiences with Zen FTTC, thanks.

It's the bomb.

Hi Everyone,

I'm with ADSL+2 on Be and can only just cope, 5Mb/1Mb on a 4.2Km Line so FTTC is a no brainer. I'm 200M from my enabled Cab so looking at the best provider (Low Contention, Low Latency, No Throttling, Speed at Peak Times, etc).

How does Zen compare?

Thanks for your feedback

In reply to a post by Seadog:

... (Low Contention, Low Latency, No Throttling, Speed at Peak Times, etc). ...

We don't throttle any of our connections at all. At 200 Metres from the cab the latency should also be Low. Contention will be very low (i don't know the exact figure) and as for Speed at peak times, this will be the same as the speed at non-peak times.

Kindest Regards,

Hi

If you would like to send me your contact number i can ask one of our sales teams to call you to discuss our product.

Thanks
Mick
Zen Internet Customer Services

Edited by deleted (Tue 22-Mar-11 12:50:33)

Can one of the Zen guys on here answer a question regarding the installation process? My master socket is currently in the hall but I would like it moving to my study - is this something that could be done by the installer or do I have to get BT round to do it?

Hi

Unfortunately we can�t move your master socket during installation but we can arrange for an extension kit up to 30m in length to be installed during the installation process.

My understanding of the Data Extension kit it its basically a long ethernet cable between the Master socket and the BT modem...

If you want to move the Master socket you can arrange that with BT separately (prior to ordering Fibre), but they will charge you for it.

In reply to a post by Cobolman:

Can one of the Zen guys on here answer a question regarding the installation process? My master socket is currently in the hall but I would like it moving to my study - is this something that could be done by the installer or do I have to get BT round to do it?

Unless I am very much mistaken Zen don't do the install anyway - BT Openreach do. BT quite happily moved my master socket despite the fact I was happy where it was !!!

I went from 7-8Mb I was getting on Be to 35-36Mb on Zen Fibre Pro, and very happy with it for the last four months. I really don't notice any drops in speed over the course of a day / evening / night, very consistent speed so far.

The biggest thing I have noticed is that my Wi-Fi is definitely a bottle neck now. With a laptop next to the router the speedtests are 35-36Mb. When I move the laptop downstairs and opposite side of the house the speedtest drops to nearer 7-8Mb. This is with a Draytek 2920n, and 802.11n enabled laptop.

If there was one thing to criticise it's the capped upload of only 2Mb (which shows as a consistent, real-world figure of 1.6Mb on my speedtests). I realise there's an attempt to differentiate products, but 100GB for £45 is steep, surely a few more Mb upload could be justified??

In reply to a post by bobster5:

If there was one thing to criticise it's the capped upload of only 2Mb (which shows as a consistent, real-world figure of 1.6Mb on my speedtests). I realise there's an attempt to differentiate products, but 100GB for £45 is steep, surely a few more Mb upload could be justified??

There's a price different that Zen will have to pay BT between a 2Mb/sec upload and 10Mb/sec upload package.

Zen seem to have differentiated their Office packages with the higher upload limit which seems a sensible thing to do although obviously some home users will want the higher upload speed there's nothing stopping them from ordering an office package.

AAISP are the ones that come to mind about having the best choice when it comes to the package with a £11.45 charge for the upgrade to 10Mb/sec.

I guess most wireless networks will start to cause slowdowns to FTTC/Virgin products at any range.

In reply to a post by DannyD12:

I guess most wireless networks will start to cause slowdowns to FTTC/Virgin products at any range.

if you live near PLT, and/or when PLT becomes widespread, or you neighbours have BT Vision, expect to see horrendous 'slow downs'