You are welcome

Please note that the team you need to speak with will finish at 5pm for the weekend

I have now booked this and it should happen next week. Can I just double-check. The order confirmation email says "Thank you for placing an order to move the master socket which is used to supply your Zen Talk service (NTE5 Shift)."

It doesn't mention ADSL Broadband at all - will BT send a telephone engineer or a broadband engineer (is there a difference)? Remember that I particularly want the moved/replaced master socket to be a newer modern ADSL faceplate with built-in filtering (so that microfilters can be removed from the downstream extensions). Does this happen automatically these days?

Thanks

Hi Nigel,

You don't actually need the master socket moving if you can find a technically savvy engineer...

You can fit a filtered faceplace to the existing master socket and run an unfiltered connection just to the socket for the router, where you can use another filtered faceplate or standard filter to connect the router and, if required a telephone.

If the required socket is "daisy-chained" after another socket or two, use the spare brown pair for the unfiltered connection and jumper it through behind the other sockets until you get to the one for the router.

This way everything else is neatly filtered and your router sees a clean signal. If done properly, it is as good as moving the master - but without the hassle.

Note that you should confirm the internal wiring is proper BT cable or better (Cat5) - not burglar alarm cable.

Hi there

Actually I do want the master socket moving, that's what started the whole thing off.

(The fitting of a more modern ADSL faceplate was a hoped for added benefit).

Edited by deleted (Tue 17-Apr-12 19:55:52)