Latency Issues?

I have a number of lines with Zen, on one rural exchange which is only 20CN I have 3Mbit sync d/s. The latency on the line is all over the place, as high as 700ms even in a idle state.

Service Status is empty
Exchange VP showing as green (via Plusnet User tools)

Any ideas?

G'Day Bookey,

If you haven't already could you call support please and ask them to check the line and to setup a smokeping for your connection.

Regards,