Number Translation Services (NTS) (Special Services)
NTS calls are calls to numbers defined as �Special Services� by Ofcom (http://www.ofcom.org.uk/telecoms/ioi /numbers/numbers_administered/) for example, numbers starting with 0845, 0844, 0870 as well as 0500 and 0800 Freecall numbers. We give details of prices for calls made to these numbers in our Price List and whether or not they are included in any of our discount packages.
But they don't!
Mr Zen, Time you obeyed your own Code of Practice? Your custs do not have these prices in writing.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
I have raised this to our product manager and this is going to be rectified so that its displayed that free phone numbers 0800 & 0500 are free to call from a Zen phone line.
Number Translation Services (NTS) (Special Services)
NTS calls are calls to numbers defined as �Special Services� by Ofcom (http://www.ofcom.org.uk/telecoms/ioi /numbers/numbers_administered/) for example, numbers starting with 0845, 0844, 0870 as well as 0500 and 0800 Freecall numbers. We give details of prices for calls made to these numbers in our Price List and whether or not they are included in any of our discount packages.
But they don't!
Mr Zen, Time you obeyed your own Code of Practice? Your custs do not have these prices in writing.
I suggest that the Warning about NOT routing Emergency Calls across ZEN's VOIP Network should be given prominently at the TOP of that List, not lost at the bottom., where few will venture!
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