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Standard User mlmclaren
(fountain of knowledge) Sat 04-Jul-15 23:51:34
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Re: Fun with latency - something up or not?


[re: lockyatlrg] [link to this post]
 
Oh that's not good...

Have you approached Zen about this routing and the delays it adds.

Who knows, maybe this maintenance they're about to do on Manchester might remove one of those steps.

WBC 4400/800 @ 4.2Km > TP-Link TD-W8968v3
FTTC 66000/19999 @ 450m > HG612 > Asus RT-AC87U BQM
ISP Representative Azzaka
(isp) Sun 05-Jul-15 00:31:06
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Re: Fun with latency - something up or not?


[re: mlmclaren] [link to this post]
 
Morning all,

One of links has had an issue of late, so the routing has been amended. Work is currently underway to resolve the issue and then the routing will be amended again.

Leo Goile
---
ZeN Internet
Service Assurance Engineer
ZeN are recruiting! Click here to view the opportunities available.

I Sync', I Auth', therefore I am.
Online.
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User lockyatlrg
(fountain of knowledge) Sun 05-Jul-15 20:41:46
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Re: Fun with latency - something up or not?


[re: Azzaka] [link to this post]
 
Mine has been like this for like 50 days...

Zen Fibre
ROUTER:-Asus Dark Knight
JDSU Stats
Attainable 105977D 38659U
Sync 79999D 20000U
Attenuation: 5.4 SNR: Down 13.1 Up 24.3
Line Length 80meters


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ISP Representative Azzaka
(isp) Sun 05-Jul-15 22:31:46
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Re: Fun with latency - something up or not?


[re: lockyatlrg] [link to this post]
 
Would you mind sending me your account details so I can check things from our side?

Leo Goile
---
ZeN Internet
Service Assurance Engineer
ZeN are recruiting! Click here to view the opportunities available.

I Sync', I Auth', therefore I am.
Online.
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User iMiMiMx
(newbie) Mon 06-Jul-15 14:05:50
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Re: Fun with latency - something up or not?


[re: Azzaka] [link to this post]
 
In reply to a post by Azzaka:
Moring All,

Anyone still any issues? Or have they calmed down?


https://www.dropbox.com/s/xj809w1fboqv0vr/Screenshot...

DSL4 issues for me are still occurring, MTR above, mouselike graph below. Tried bouncing the PPP session, always end up back on dsl4 at the moment:

https://f8lure.mouselike.org/index.asp?DoAction=View...
Standard User iMiMiMx
(newbie) Mon 06-Jul-15 15:50:24
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Re: Fun with latency - something up or not?


[re: iMiMiMx] [link to this post]
 
Getting worse, up to 80-90ms now:

https://www.dropbox.com/s/wuxgjd1skuwysmt/Screenshot...

Have cancelled the proposed migration of my 2nd FTTC line to Zen, embarrassing to say it but BT is/was better it seems (I've spoken to Zen more times in 10 days, then I spoke to BT in 3 years). My 2nd line on BT is rock solid at 18-20ms to BBC, this 1st line (now Zen) was also for 3 years.

Edited by iMiMiMx (Mon 06-Jul-15 18:04:29)

Standard User iMiMiMx
(newbie) Mon 06-Jul-15 18:00:23
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Re: Fun with latency - something up or not?


[re: iMiMiMx] [link to this post]
 
An observation, since the Andy Murray game has finished latency has started to come down - still bouncing around a bit, but it is starting to come back towards the 20ms or so that I've seen with BT - my feeling, is that this is almost certainly a saturation/contention issue more than likely caused by Wimbledon streaming or associated traffic.
Standard User iMiMiMx
(newbie) Tue 07-Jul-15 12:05:53
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Re: Fun with latency - something up or not?


[re: iMiMiMx] [link to this post]
 
Just a call back from Zen - finally from a chap who understands what he is talking about and how to deliver customer service - apparently there was work done on DSL4 last night, shortly after 2am, things are much improved so far today for me. However, I guess we'll see when there is another high profile streaming event - i.e next Murray game etc.
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