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Standard User ukwiz
(fountain of knowledge) Sun 24-Apr-16 09:37:22
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Re: Zen - Slow single thread downloads


[re: Spudgun] [link to this post]
 
I am on bng1 - fttc - and have a slight drop on single threaded, 58 as opposed to 66. This was considerably worse a couple of weeks ago when single was dropping below 10.

David

BT (poor) -> Zen (excellent) -> O2 (started well, went downhill -> IDNet (No complaints - but 100GB cap) -> Zen (unlimited-and now ipv6!l)
Standard User Spudgun
(regular) Sun 24-Apr-16 21:13:24
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Re: Zen - Slow single thread downloads


[re: ukwiz] [link to this post]
 
More single threaded awfulness on BNG1 tonight

http://www.thinkbroadband.com/speedtest/results.html...

Doesn't seem to matter how many times I drop my PPOE session either, I am completely stuck with it as a gateway.

I'm only IPV4 too, so I should be able to get a much wider choice of gateway.

Please can someone from Zen comment on this?

Edited by Spudgun (Sun 24-Apr-16 21:15:04)

Standard User kazeus
(newbie) Mon 25-Apr-16 16:02:23
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Re: Zen - Slow single thread downloads


[re: Spudgun] [link to this post]
 
I am on dsl1 at the moment which I know had issues in the past for me but since about a week or so I have no problems with single thread. things seem to be rock solid all the time. Just done test.

http://www.thinkbroadband.com/speedtest/button/14615...


I have no idea why it is suddenly working on the same gateway than I have had issues in the past.

Possibly they are working trough the network and sorting things out and maybe I just got lucky with the draw? My issues been going since last year too so good 5 months.


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Standard User sor
(regular) Mon 25-Apr-16 21:33:53
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Re: Zen - Slow single thread downloads


[re: Spudgun] [link to this post]
 
Things are really running brilliantly tonight. Well done Zen! A new record. bng1

http://www.thinkbroadband.com/speedtest/results.html...
Standard User Spudgun
(regular) Mon 25-Apr-16 22:25:41
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Re: Zen - Slow single thread downloads


[re: sor] [link to this post]
 
http://www.thinkbroadband.com/speedtest/results.html...

Not as bad as you, but not great here on BNG1 either

Zen staff haven't posted on the thread for ages though, so I'm not sure that they are looking in to this still
Standard User bit_bucket
(learned) Tue 26-Apr-16 01:12:25
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Re: Zen - Slow single thread downloads


[re: Spudgun] [link to this post]
 
DSL6 is doing really weird stuff tonight.

Single thread fine.
Multiple thread ... dead!

http://www.thinkbroadband.com/speedtest/button/14616...

Lizzie
Standard User bet_here
(member) Tue 26-Apr-16 15:12:12
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Re: Zen - Slow single thread downloads


[re: Spudgun] [link to this post]
 
In reply to a post by Spudgun:
Zen staff haven't posted on the thread for ages though, so I'm not sure that they are looking in to this still


Has anyone had an update from Zen recently? Been nearly 5 months now, and I'm considering my options for a new ISP....

Simon.
Standard User aparat
(regular) Tue 26-Apr-16 17:00:45
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Re: Zen - Slow single thread downloads


[re: bet_here] [link to this post]
 
No updates. Just silence from March
Standard User Spudgun
(regular) Tue 26-Apr-16 21:18:30
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Re: Zen - Slow single thread downloads


[re: aparat] [link to this post]
 
Still the same issue with single threaded downloads here

http://www.thinkbroadband.com/speedtest/results.html...

Still stuck on BNG1 and no amount of session dropping will get me on another gateway
Standard User knight01
(regular) Tue 26-Apr-16 22:09:14
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Re: Zen - Slow single thread downloads


[re: bet_here] [link to this post]
 
No updates here or on their service status page since end of March.
http://status.zensupport.co.uk/active/5/4650

Zen is a sinking ship if they can't get their act together and fix this ongoing issue. They are making Sky and BT broadband look like a really good option.

I don't know what their SLA is to fix this issue, but it can't be 5+ months. They need to get rid of the person in-charge of this fiasco and get someone new to take charge.

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