Things have looked better today, though by no means back to normal for me personally
I'm still stuck on the old Gateway which Zen told me they would take me off of for the next 24hrs. So I've not been able to test speeds on a new gateway between 8pm and 10pm.
Tracing route to google.co.uk [126.96.36.199]
Unfortunately speed tests though better still show about +20Mb/s slower than I would expect.
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 19 ms 20 ms 20 ms losubs.subs.dsl6.th-lon.zen.net.uk [188.8.131.52]
3 13 ms 20 ms 14 ms ae1-133.cr2.th-lon.zen.net.uk [184.108.40.206]
4 16 ms 14 ms 13 ms ge-2-0-0-0.cr1.th-lon.zen.net.uk [220.127.116.11]
5 15 ms 17 ms 16 ms 18.104.22.168
6 16 ms 15 ms 17 ms 22.214.171.124
7 20 ms 19 ms 17 ms 126.96.36.199
8 20 ms 22 ms 19 ms lhr25s07-in-f3.1e100.net [188.8.131.52]
• 12am Speed test result
• 8pm Speed test result
• 9pm Speed test result
Even though I'm still on the 184.108.40.206
Gateway the latency to this gateway tonight does look better. Latency in tests this evening have remained lower than yesterday but still higher than through out the rest of the day.
Hopefully now Zen are trying to resolve this, have had some success? But until I'm on a new gateway which results in normal speeds between 8pm and 10pm not much I can do but keep phoning them.
Edited by Fugitive_Legacy (Thu 11-Feb-16 21:55:07)