Hi, I've gone past my 18months with plusnet Fibre 76Mb, actually more like 24months and I'm thinking of changing to Zen or possibly another ISP but Zen is my top choice at the moment.
Plusnet's been ok with generally quick downloads but somehow as never really felt that fast. Streaming especially youtube seems to be an issue at times as it can just hang with nothing loading on videos. This seems to sometimes be kick started by turning off and on the wifi on my iMac but lately been finding it still takes a few page refreshes before the video will start loading and even then it's a bit slow and will often select a lower resolution indicating a slower connection speed. I've yet to figure out if it's a wifi or Plusnet issue but I have a high end Asus Wireless AC router so it shouldn't be a wifi issue.
Plusnet is cheaper but an18 month contract and and I just fancy a change hoping it'll fix some of these slow down issues. Is it worth the change to Zen?