Which router are Zen sending out for Fibre

As in the title, and it it any good?

Those signing up for home Fibre 1, Unlimited Fibre 1 or Unlimited Fibre 2 online today get a ZyXEL VMG1312, which is normally free of charge for new customers. I'm fairly certain the same router is offered on the business fibre packages, though there is the option for a discounted ZyXEL VMG8924 in place of the VMG1312.

I am using an Openreach Huawei HG612 with pfSense as a router, so cannot comment on the Zen routers, other than to observe that ZyXEL kit is normally pretty good. The VMG1312 uses a Broadcom chipset and seems well regarded on the kitz forums. The VMG1312 can be bridged if you wish to use your own PPPoE router behind it, though I still believe you're limited to a WAN MTU of 1492 in that configuration, unlike with a HG612.

Zyxel VMG1312-B10D users seem to struggle with it.

Business customers are also offered a Fritz!Box 3490 which is vastly superior.

I brought the Zyxel VMG8924 when i changed over from plusnet to Zen last month and it seems to be alot more stable than my old openreach modem ever was. I do have a patchy line thats quite far from the cabinet but its holdking up rather well despite the poor quality lines here. From my impression so far I do actually like this router.

please disregard

Edited by NICK_ADSL_UK (Thu 28-Jul-16 00:04:24)

In reply to a post by David_W:

Those signing up for home Fibre 1, Unlimited Fibre 1 or Unlimited Fibre 2 online today get a ZyXEL VMG1312, which is normally free of charge for new customers. I'm fairly certain the same router is offered on the business fibre packages, though there is the option for a discounted ZyXEL VMG8924 in place of the VMG1312.

I am using an Openreach Huawei HG612 with pfSense as a router, so cannot comment on the Zen routers, other than to observe that ZyXEL kit is normally pretty good. The VMG1312 uses a Broadcom chipset and seems well regarded on the kitz forums. The VMG1312 can be bridged if you wish to use your own PPPoE router behind it, though I still believe you're limited to a WAN MTU of 1492 in that configuration, unlike with a HG612.

that model is now obsolete and all zen NON BUSINESS customers are now receiving the VMG1312-B10D which to me has been excellent

In reply to a post by NICK_ADSL_UK:

that model is now obsolete and all zen NON BUSINESS customers are now receiving the VMG1312-B10D which to me has been excellent

What model is obsolete? I said that Zen are now using the VMG1312 and provided some details direct from the web site.

Zen now supply the B10D variant of the VMG1312 - I believe that the earlier B10A variant is now obsolete. Whilst the two variants use different firmware, I believe that the instructions for bridging the router and the PPPoE MTU 1492 limitation are common to both variants.

In reply to a post by David_W:

In reply to a post by NICK_ADSL_UK:

that model is now obsolete and all zen NON BUSINESS customers are now receiving the VMG1312-B10D which to me has been excellent

What model is obsolete? I said that Zen are now using the VMG1312 and provided some details direct from the web site.

Zen now supply the B10D variant of the VMG1312 - I believe that the earlier B10A variant is now obsolete. Whilst the two variants use different firmware, I believe that the instructions for bridging the router and the PPPoE MTU 1492 limitation are common to both variants.

i am replying that zen are not supplying the VMG1312 as it is no longer available and that the VMG1312-B10D will be sent to you instead
sorry for any confusion here

In reply to a post by AdrianPH:

Zyxel VMG1312-B10D users seem to struggle with it.

Any other users care to explain? and what about speed issues & other moans here?

Why don't you go to the Zen forum, Broadband section and read a few of the threads there ?

The first page has at least 8 queries , there are more on older pages.

I have the VMG1312 model, it's ok but common with a lot of consumer grade kit, it needs rebooting from time to time. Eg, I was in France for the last 2 weeks and on day 14 (the last night) I couldn't VPN home. Zen support say they were seeing an active connection but neither of us could get an IP connection to the router.

tl:dr, the rooter needed rebooting which was impossible to do unless someone was physically there to do it. I'm now investigation other options including a more upmarket router that either doesn't need rebooting ever (like CISCO for instance) or perhaps something with a built in reboot schedule.

I bought a phone device which allows me to dial in and power a mains socket off and on