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Standard User tommy45
(knowledge is power) Mon 07-Nov-16 21:46:01
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Re: Zen Fibre GEA Migration


[re: rippedcotton] [link to this post]
 
They must be expanding their LLU footprint adding more exchanges , I have a similar pending order of GEA migration , hope latency doesn't increase as a result of this
Standard User tommy45
(knowledge is power) Thu 17-Nov-16 13:30:17
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Re: Zen Fibre GEA Migration


[re: David_W] [link to this post]
 
In reply to a post by David_W:
This is a consequence of Zen now having their own backhaul available at the handover point for your FTTC or FTTP. When this happens, they migrate all customers from BT Wholesale's WBMC to their own backhaul (so Openreach GEA-FTTx plus Zen backhaul). Your contractual position remains unchanged. The likelihood is that your PPPoE connection will drop and re-establish automatically a few minutes later.

Well the did my circuit last night (12:15 am) for some reason unknown sync was lost and so was G.inp as a result along with 8-9mbps sync speed on the DS , on fast path profile now, but errors are racking up ,
The other issue i have is also a result of this change in backhaul is that i'm now routed via london for everything and i live in the north-west of the uk, , and have been routed via manchester since i migrated to zen over 12mths ago

I have spoken with zen support and i'm not getting anywhere so far, if they refuse to route me to manchester again i'll be looking else where
ISP Representative jongreen84
(isp) Thu 17-Nov-16 18:42:57
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Re: Zen Fibre GEA Migration


[re: tommy45] [link to this post]
 
Hi,

If you PM me your username I'll take a look into this for you, and make sure you're getting the correct message from support.

Thanks,

Jon
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).


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Standard User tommy45
(knowledge is power) Thu 17-Nov-16 19:17:50
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Re: Zen Fibre GEA Migration


[re: jongreen84] [link to this post]
 
In reply to a post by jongreen84:
Hi,

If you PM me your username I'll take a look into this for you, and make sure you're getting the correct message from support.

Thanks,

Jon
Oh dear looks like I have the single threaded issue too, thank's to being steered onto the London lns gateways for traffic to everywhere why i didn't get left on the manchester server i don't for the life of me know, it makes absolutly no sense or logic at all , you will have a PM shortly
One of the better ones ,http://www.thinkbroadband.com/speedtest/button/14794...

Edited by tommy45 (Thu 17-Nov-16 19:37:37)

ISP Representative jongreen84
(isp) Thu 17-Nov-16 19:50:24
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Re: Zen Fibre GEA Migration


[re: tommy45] [link to this post]
 
PM received, thanks! As per my more detailed reply via PM, I'll look into things tomorrow and update you.

Thanks,

Jon
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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