In my latest phone bill I was surprised to see I've been charged for calling an 0345 number. I thought these numbers were free in my call package?
I've been on Zen's Home Talk Plus for a number of years.
Looking on Zen's website I can't see this package available only a more expensive 'Line Rental Plus', but I can see tariff info that shows 03 numbers are free.
I thought I would start by asking here rather than asking Zen directly to see if anyone else has noticed this.