FTTC

Made the big mistake of going from adsl+ to FTTC , ran great for 3 days getting 70 mb/s down 19 up , then modem reboots itself to slower speed approx 60 mb/s down and 19 up ,then today we have a power cut for 15 minutes and modem syncs at yet again a much slower speed at around 50 mb/s
Definitely not worth the extra per month FTTC is rubbish , a friend who it with BT is getting 74 mb/s download .
quiet line test= no noise , new vdsl face plate with cat 5e from socket to modem and it's still rubbish

plus latency has gone up from 12ms to between 33 and 60

Edited by deezel (Mon 13-Nov-17 21:57:45)

what does the bt wholesale link checker say for your line speed wise? but it does sound like something isnt right with your line if latency has gone that high. I get 20-25 ms to bbc.co.uk from cornwall. Have you spoken to Zen support about this yet?

Regards

Andrew

DLM has decided it knows best and (unless there is a physical line fault) there is little/nothing you can do about it I'm afraid.

If you sync is lower than the thresholds indicated on the BT Wholesale checker site you may be able to raise a fault, or even a hand-back - otherwise this is the world of FTTC and it sucks in that respect...

If you post some line stats etc someone will be able to offer some pointers.

I'm 5ms to the bbc via London & 40ms via Manchester. (On ADSL2+)

Edited by IamQ (Tue 14-Nov-17 18:19:04)

Aye that's what [censored] it all up when Interleaving came on after 3 days , how they call this Superfast broadband I don,t know ! it's not much better than adsl2
Anyway I can't be arsed with it any more I' ve replaced all sorts for nothing even had a so called expert PC bloke to check it all over and he says no faults found my end
No wonder it's on a years contract if it'd been a month I'd have left after the 1st month

Thanks anyway

What you need to do is to get a modem that supports dslstats and then run dslstats 24*7 and upload the results to mydslwebstats. This will allow the analysis of your line to figure out what is going on.

Or if 50 Mbps is no better than ADSL then save the money and downgrade back to ADSL again

I would go back to ADSL2 but it's a years contract , this just gets worse and worse every day , latency is ridiculous

If your baseline latency to first hop is 60ms as you hint in the first post then something is not right

Things can only get worse !!!!

https://www.thinkbroadband.com/speedtest/15116459341...

In reply to a post by deezel:

Things can only get worse !!!!

https://www.thinkbroadband.com/speedtest/15116459341...

From a wired Ethernet connection could you do a traceroute to www.bbc.co.uk and post the results please.