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What is the single threaded download issue some people complain about, why does it matter, should I care?
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If you have to ask then its probably not impacting you.
The effect for those with issue can be slow/poor video streaming if really bad, some types of downloads are affected too.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I did a TBB speed test and see the single speed is ~ 10Mb whereas the headline figure is 43Mb. So that's usual? And yes, I can watch Netflix without any trouble so I guess I don't care?!
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http://tbb.st/1519810299473110055 your test
Netflix needs 4 to 8 Mbps to offer its HD stream, more if you want UHD so with 10 Mbps you might not notice.
What is interesting in your case is the time it takes to reach max speed on the multiple downloads, and lack of resolution in the upload.
A good Zen test would look like http://tbb.st/1517910406158301355
Very high speed as has FTTP but what you want is a sharp rise to maximum speed for both tests, this will ensure your web and download experience is snappy.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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This is typical of my Zen service in chilly Tavistock, when it is working correctly;
https://www.thinkbroadband.com/speedtest/15198184692...
Godfrey.
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What is interesting in your case is the time it takes to reach max speed on the multiple downloads, and lack of resolution in the upload.
OK so I've switched the WiFi off, quit everything and connected via Ethernet.
http://tbb.st/1519822606304681155
I'm moving soon so not fussed about the speed etc here but genuinely wondered what the problem is.
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Upload looks better now.
Download you still have the single thread issue, which if the issue is within the backhaul would be the case no matter how much you optimised things e.g. connect via Ethernet
If you are happy, then you are happy, of course if you start watching live 4K content you might see real problems.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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If you are happy, then you are happy, of course if you start watching live 4K content you might see real problems.
I'm happy for the moment but I don't have a 4K TV, maybe I'd be less so if I did. And as I say, I'm moving soon anyhow. OTOH if I see it on my new connection I'll start to care as I also plan a 4K TV for Netflix etc. But if its a backhaul issue out of my city, I'm likely to see it?
I don't think I ever saved my TBB speed tests from a previous address but I always felt my 4G mobile connection was snappier. Perhaps I've been suffering in ignorance.
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isn't more a case ot the service does need sorting out,no matter if you're happy at the moment it isn't working as it should do,you shouldn't have to think about getting it sorted once the issue gives you problems,zen are classed as one of the premier providers and should be happy to put this right for you
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isn't more a case ot the service does need sorting out,no matter if you're happy at the moment it isn't working as it should do,you shouldn't have to think about getting it sorted once the issue gives you problems,zen are classed as one of the premier providers and should be happy to put this right for you
Yes, for sure, I agree. But I'm about to move. I could spend time and effort trying to fix the problem here (and my impression is I won't be able to) only to move and have to start all over again. OTOH if someone wants to let me know how to fix it at my current location with reasonable ease and effort I'll do that.
I think I'm saying the connection works for me and my needs. I didn't even know I was affected, I'm not unhappy.
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