They just do the 40/10 and 80/20 packages so if your upload has changed first port of call should be connection speeds in the router.
That's a relief, thanks. It's the 'average speed' on the website that threw me. DSLAM throughput is showing 40,000 and 10, 000, as it should but I'm only syncing at 5000 up. Will investigate
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I have no idea why attainable throughput is like that. No soft caps this end as far as I know. Will contact support tomorrow if I can't think of anything
If you are on the 40/10 product but your line could connect at 63Mbps on the 80/20 product, the attainable will show as 63Mbps .
What you are seeing on the downstream is normal. It�s the upstream that looks strangely low.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests 35-45Mpbs down, 9-15 up.
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If there were a fault on the line would that effect the download and the upload.?
A faulty line works in both directions , unless the down and up are not in anyway in the mix.
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Marz
I can't see where there'd be a soft cap on the fritzbox and i definitely haven't put one on. Will contact support to see if they know