Iíve never had any real problems with Zen since I joined back in 2005 but I recently got an email offering fibre and phone for what Iím currently paying for just fibre.
So Zen dropped the price at some point and yet again it seems loyal customers are forgotten about instead of automatically receiving the price drops.
So maybe Zenís new policy should be...
ďwe promise there will be no price rises and if we lower the prices youíll automatically receive themĒ 😉
Just waiting to see if I can get the new price, which I guess is a 12 month contract but want to make sure I can regrade to ultrafast IF it ever comes to this dead end of town. Still, be nice to see companies drop prices for long time customers. 😞