I recently moved house where I was on a Zen FTTC 80/20 connection and now have a Zen FTTP 80/20 connection in my new property.
Due to being close to the cabinet I used to get very good speeds on the FTTC connection (usually 76/18).
However on the FTTP connection I never get above 71 download. The upload is always 20/21. I have been through numerous checks with Zen including connecting to the ONT directly and dialling the PPPoE connection from my laptop but the speeds never change.
They are now saying that 70 download is acceptable on the 80/20 package but I feel this is not right! I got better speeds on the FTTC connection than the FTTP one! It feels to me that I'm on a 70/20 package.
Does anyone else have Zen's 80/20 FTTP package and can compare their download speeds to mine?