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Standard User boxst
(fountain of knowledge) Mon 06-Apr-20 20:37:11
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900 down/220 up from Zen?


[link to this post]
 
I've been with Zen for a very long time, only leaving when BeThere offered something different but came back again.

Are Zen going to offer the 1Gb package soon? It seems odd that BT is ahead....
Standard User alexatkin
(member) Fri 24-Apr-20 23:23:14
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Re: 900 down/220 up from Zen?


[re: boxst] [link to this post]
 
I asked about the 900/110 residential package on Kitz and was told by CarlT (not a representative of Zen but a knowledgeable person who posts on here too):

"They were planning end of this month or early next. No idea now."

Edited by alexatkin (Fri 24-Apr-20 23:24:04)

Standard User CarlTSpeak
(member) Sat 25-Apr-20 09:33:58
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Re: 900 down/220 up from Zen?


[re: alexatkin] [link to this post]
 
More like May/June now due to some virus knocking around.

Thanks for the name drop, Alex!

Building better networks, not just faster ones.


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Standard User adslmax
(knowledge is power) Sat 25-Apr-20 16:38:57
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Re: 900 down/220 up from Zen?


[re: CarlTSpeak] [link to this post]
 
I heard the lockdown could be extents to six months! frown

PN FTTC 80/20 since 2014
Standard User alexatkin
(member) Sat 25-Apr-20 17:10:12
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Re: 900 down/220 up from Zen?


[re: adslmax] [link to this post]
 
Would not surprise me at all. Whilever a vocal minority are not taking it seriously, its not going to improve.

Not sure it will impact this timeline though, as its going to be more about making sure the infrastructure is there to support it and that work should be ongoing.

New FTTP connections will be a problem, but regrades to faster service should be largely unaffected.
Standard User boxst
(fountain of knowledge) Fri 15-May-20 00:36:47
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Re: 900 down/220 up from Zen?


[re: alexatkin] [link to this post]
 
I'm still hopeful of it being soon, I do check Zen's website every so often.
Standard User JakeDog
(newbie) Sat 16-May-20 00:07:44
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Re: 900 down/220 up from Zen?


[re: boxst] [link to this post]
 
If this ISP Review article is anything to go by it sounds like Zen, and any other ISP that use BT Wholesale (even just for some parts of the UK), will have some commercial hurdles to get over if they want to offer a service that competes with the BT residential 1Gb service

https://www.ispreview.co.uk/index.php/2020/03/bt-who...
Standard User tommy45
(knowledge is power) Sat 16-May-20 03:31:21
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Re: 900 down/220 up from Zen?


[re: alexatkin] [link to this post]
 
In reply to a post by alexatkin:
Would not surprise me at all. Whilever a vocal minority are not taking it seriously, its not going to improve.

Not sure it will impact this timeline though, as its going to be more about making sure the infrastructure is there to support it and that work should be ongoing.

New FTTP connections will be a problem, but regrades to faster service should be largely unaffected.

To quarantine the sick is necessary but quarantining the healthy is tyranny
Standard User GonePostal
(committed) Sat 16-May-20 09:32:01
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Re: 900 down/220 up from Zen?


[re: tommy45] [link to this post]
 
In reply to a post by tommy45:
To quarantine the sick is necessary but quarantining the healthy is tyranny


Valid point. Presuming you are referring to the current state, could you let us know how you sort the ill from the healthy, please.
Standard User RobertoS
(elder) Sat 16-May-20 10:51:17
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Re: 900 down/220 up from Zen?


[re: JakeDog] [link to this post]
 
In reply to a post by JakeDog:
If this ISP Review article is anything to go by it sounds like Zen, and any other ISP that use BT Wholesale (even just for some parts of the UK), will have some commercial hurdles to get over if they want to offer a service that competes with the BT residential 1Gb service

https://www.ispreview.co.uk/index.php/2020/03/bt-who...
That ISPreview report is quite disconcerting. Not just for Zen. Stinks of predatory pricing.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
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Standard User zebb_edi
(newbie) Fri 22-May-20 09:43:49
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Re: 900 down/220 up from Zen?


[re: RobertoS] [link to this post]
 
Customer services told me that it was due to come soon, and as mentioned previously was delayed due to the outbreak.

I was a bit surprised to find out they don't offer any kind of voip for their fttp services either. Just normal phone lines which then obviously work out more expensive.

Not sure if that's normal for ISP's or not. My FTTP line is due soon so don't really know enough about voice services via it.
Standard User Geordish
(regular) Fri 22-May-20 18:18:01
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Re: 900 down/220 up from Zen?


[re: zebb_edi] [link to this post]
 
In reply to a post by zebb_edi:
Customer services told me that it was due to come soon, and as mentioned previously was delayed due to the outbreak.

I was a bit surprised to find out they don't offer any kind of voip for their fttp services either. Just normal phone lines which then obviously work out more expensive.

Not sure if that's normal for ISP's or not. My FTTP line is due soon so don't really know enough about voice services via it.


Zen definitely have a residential VOIP service. It’s strange it seems to have vanished from their website. Zen Talk or something.
Standard User Angel_Rex
(committed) Mon 25-May-20 20:51:04
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Re: 900 down/220 up from Zen?


[re: boxst] [link to this post]
 
I've just noticed this in my ZEN Portal :
-----------------------------------------------------------------------
Work in progress, since 19/05/2020 04:46

Waiting for regrade - IN PROGRESS FOR 6 DAYS
Zen FTTP GEA Migration
-----------------------------------------------------------------------
I'm currently on ZEN FTTP 80/20 - Any idea what it is and could it be related?
Standard User jaydub
(fountain of knowledge) Mon 25-May-20 23:59:32
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Re: 900 down/220 up from Zen?


[re: Angel_Rex] [link to this post]
 
In reply to a post by Angel_Rex:
I've just noticed this in my ZEN Portal :
-----------------------------------------------------------------------
Work in progress, since 19/05/2020 04:46

Waiting for regrade - IN PROGRESS FOR 6 DAYS
Zen FTTP GEA Migration
-----------------------------------------------------------------------
I'm currently on ZEN FTTP 80/20 - Any idea what it is and could it be related?


Migration from BTW FTTP to Zen GEA FFTTP would be my guess.
Standard User Angel_Rex
(committed) Tue 26-May-20 00:02:47
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Re: 900 down/220 up from Zen?


[re: jaydub] [link to this post]
 
I didn't realise there was a difference - I've been with Zen since 2018 on FTTP.

Is the GEA better or worse than BTW? Currently I get 4ms ping to bbc.co.uk and tracert is 6 hops.

I don't get any lag or buffering or jitter. Hopefully this stays the same or I shall have to consider moving :/
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