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My partner is making designs on vistaprint from his laptop and got this message yesterday when trying to access the site:
Access Denied
You don't have permission to access "http://www.vistaprint.co.uk/" on this server.
Reference #18.3f367a5c.1589627091.15407c1
My PC shows the same message, but the website works fine on mobile broadband or in TOR. Has our IP been banned? He emailed vistaprint and got back a generic copy&paste reply to wipe browser cookies and cache.
Edited by Aaron_01 (Sat 16-May-20 12:18:26)
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Is it possible it requires https, not http?
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
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"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde
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Doesn’t work on mobile or broadband for me. They seem to be having issues.
https://downdetector.co.uk/status/vistaprint/
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Register (or login) on our website and you will not see this ad.
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Site down for me too, I'm on plusnet so not just a Zen thing
Unlimited Fibre on PlusNet
Customer since 2003 - Dial up - ADSL - Fibre
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It's working for me but as per RobertoS suggestion - https://www.vistaprint.co.uk/
p.s. and downdetector says it's OK now as well.
Edited by longedge (Sat 16-May-20 14:30:15)
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Site works fine for me on IDNet.
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Working on Plusnet for me.
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Is it possible it requires https, not http?
Getting access denied either way. Still works mobile
a bit confused by the mix of responses, some say its fine and others not, hmm...
Edited by Aaron_01 (Sat 16-May-20 15:35:50)
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Have you tried in a Private Window in your browser?
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Have you tried in a Private Window in your browser?
Yes, also occurring there
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Are you using any proxy or VPN? Some websites block those. Also, what IP address does the hostname resolve to. I get 23.43.19.161
nslookup www.vistaprint.co.uk
Server: 10.1.1.1
Address: 10.1.1.1#53
Non-authoritative answer:
www.vistaprint.co.uk canonical name = www.vistaprint.at.edgekey.net.
www.vistaprint.at.edgekey.net canonical name = e14161.a.akamaiedge.net.
Name: e14161.a.akamaiedge.net
Address: 23.43.19.161
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Is it possible it requires https, not http?
Getting access denied either way. Still works mobile
a bit confused by the mix of responses, some say its fine and others not, hmm...
It wasn't accessible earlier, but now it seems ok
https://downforeveryoneorjustme.com/vistaprint.co.uk
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Working frine from here on Zen @ 18:00
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It could be it was a case of the change they made propagating (at different times) round the various DNS servers used by the posters that had trouble.
Also the original recommendation to clear cache might have worked, as that would have the http.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde
Edited by RobertoS (Sat 16-May-20 18:34:39)
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Working fine here ,just using https://www.vistaprint.co.uk
Billion 8900 AX 2400
AAISP Home 1
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