I've been having really bad problems with Zen FTTC over the last week.
It's usually rock solid, full speed (72/18) at peak and off-peak, but every single night for the past week the connection has been going to sh!t around 6/7pm and only gradually improving closer to 11pm-midnight. It's 1am and the connection is perfect again, but over the peak evening hours it's barely useable.
The packet loss has also been terrible. Consistently between 5 and 10%. I play a lot of CoD Warzone and I've noticed the problem because the Warzone servers kick you off if too many packets are dropped....
At it's worst, according to speedtest and a few others, download speed can drop as low as 5Mbps with tons of packet loss. The line sync speed is always top speed and rebooting the modem doesn't help. Strangely, uplaod speed is never affected, it's always 18Mbps.
The internet conenction has been rock solid, low latency and 0 PL for the past 3 years, yet the past week something is badly wrong. Im in Manchester too btw.
Does Zen have capacity issues? i find it hard to believe they're not aware there's an issue, yet status.zen.co.uk shows nothing.
Edited by neegal (Sat 27-Jun-20 01:39:51)