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Standard User techguy
(experienced) Tue 16-Jun-20 18:24:35
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Fritz 7530 - disabling tr069 and closing the port


[link to this post]
 
Have one of these I bought from Zen.

The router seems to check for firmware when it likes which ain't great if I'm working remotely during the day

I've tried to set the router just to notify me of the update so I can apply it when I finish work but it keeps defaulting back to downloading security and software updates.

I see the message in the logs that the service provider successfully transmitted information to the device, so I looked through security and can see TR069 is enabled but the Edit option has been disabled.

I've googled and seen various ways to disable it using Telnet but is there an easier way or can support provide me with a TR069 disabled version of the firmware image?

I absolutely understand this being on by default to help customers but it would be useful to be able to turn it off for those that are capable of doing so and closing the associated port.


I probably wouldn't have batted an eyelid had I not been totally dependent on my connection just now.

Thanks.

Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen => Freeola => Vivaciti (using O2 Wholesale DSL) => Xilo (C&W Wholesale) => Xilo (O2 Wholesale) => Xilo (TT Wholesale due to O2 Wholesale closure) => Zen LLU => Zen FTTP (39.5 Mbps down, 9.5 Mbps up)
Router: Fritzbox 3490
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.
Standard User professor973
(knowledge is power) Tue 16-Jun-20 21:04:15
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: techguy] [link to this post]
 
Mine only updates every month or so, though not checked out how often it has a peek.

Standard User techguy
(experienced) Tue 16-Jun-20 21:39:11
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: professor973] [link to this post]
 
Cheers.

Appears you can get round it by setting provider to other.

Spending my working day sorting out problems for people WFH for my employer, not great if it disconnects while I'm working on something remotely and consider we use Skype for Business, I'd lose the call as well.

Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen => Freeola => Vivaciti (using O2 Wholesale DSL) => Xilo (C&W Wholesale) => Xilo (O2 Wholesale) => Xilo (TT Wholesale due to O2 Wholesale closure) => Zen LLU => Zen FTTP (39.5 Mbps down, 9.5 Mbps up)
Router: Fritzbox 3490
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.


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Standard User francisuk25
(regular) Wed 17-Jun-20 18:03:56
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: techguy] [link to this post]
 
There is a option to stop updates automatically via the FritzBox if this is any help?

192.168.178.1 > System > Upgrade > Auto Update (Top Tab)

Level I: Notify about new FRITZ!OS versions > Tick this

Initiate Updates via Other Home Network Devices > Untick this

Apply

It wont stop TR069 but will stop updates automatically

Zen Unlimited Fibre 2 Residential 80/20
Mill Hill LWMIL Local Exchange

Edited by francisuk25 (Wed 17-Jun-20 18:08:37)

Standard User AndrewNi
(regular) Thu 18-Jun-20 12:29:40
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: francisuk25] [link to this post]
 
That doesn't work. Within about 20 minutes from changing that setting, it will revert back. The event log will say "the service provider successfully transmitted settings to this device".

In other words, TR-069 changes that update setting to the max (and who knows what else).
ISP Representative ajays
(isp) Fri 19-Jun-20 14:28:41
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: techguy] [link to this post]
 
The FRITZ!Box will search for updates periodically throughout the day but will only apply an update overnight, between the hours of 2-6 am.

Updates are typically released quarterly unless a security update needs to be applied.

-------------------------------------------------------
Andrew
ZeN Internet
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User BLaZiNgSPEED
(member) Fri 19-Jun-20 15:09:04
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: techguy] [link to this post]
 
Yep, ISP routers tend to automatically update the router firmware without any warning.

It has happened with me with TalkTalk as well on 3 different occasions in 4 months. Usually it happens in my case at 5:45am.

Your best bet is to buy your own router as many others have also advised me. But normally firmware updates are rare and they happen only in late night mornings so it shouldn't really affect you.

If the ISP router model becomes old with time then the firmware update releases will eventually stop. But that is if you are patient enough to wait.

If you buy a third party router like Netgear it will not auto-update by itself & the firmware can be manually downloaded and installed by yourself.

I usually use my own router, but since migrating to FTTC my old router isn't suitable for FTTC like it was for ADSL. So I have to stick with the ISP router. But definitely buying your own router may be a wise choice.
ISP Representative ajays
(isp) Fri 19-Jun-20 16:31:21
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: BLaZiNgSPEED] [link to this post]
 
As mentioned earlier in the thread the default Zen settings including auto update can be overridden in the GUI by changing the "Provider" setting from Zen to "Other". No need to buy a new router smile

-------------------------------------------------------
Andrew
ZeN Internet
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User j0hn83
(fountain of knowledge) Fri 19-Jun-20 17:24:23
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: BLaZiNgSPEED] [link to this post]
 
Your comment seems a bit ignorant
You mention ISP models and replacing with a 3rd party device...

Zen don't have useless pieces of junk made for them like Talktalk.

They provide AVM Fritzbox routers which are a fairly reputable brand and more than adequate for the majority of users.

Would you make the same comment if Zen gave out Netgear routers? Would that still be an "ISP router model".

Even consumer routers bought in a retail environment do daily firmware update checks by default.

I've used both a Netgear D7000 and a D7800 on my FTTC line and thought they were both junk.
They made decent ADSL modems but I've not been a fan of any of their VDSL2 modem/router combo devices that I've tried
I'd use a Fritzbox over a Netgear D model modem/router everyday of the week.
Standard User BLaZiNgSPEED
(member) Sat 20-Jun-20 11:00:49
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: j0hn83] [link to this post]
 
Well, in the case of Zen that is true. Indeed Zen supply a very good quality router compared to most ISPs.

But then again Zen is also much more expensive as an ISP compared to most. Fritz 7530 costs £120 on amazon for example. You pay Zen £34.99 they provide you a £120 router for free but in the end you are paying on average £10 more for the exact same 80/20 package compared to let's say TalkTalk £21.95.

So if we calculate 34.99-21.95=£13.04 Multiply by 12 months and that's the equivalence of £156.48. This is how Zen manage to compensate the router cost by increasing the price package. In fact they are making a profit as in the end it ends up costing quite a bit more than if you buy separately.

Not to mention (correct me if I am wrong) that Fritz 7530 router supplied by Zen is locked so you can't then use it with another ISP. Since the firmware has been modified by the ISP. So it would be better to separately buy the router from amazon and you know the router hasn't been modified and locked.

Sky supply Sky SR102 Hub which is a Netgear router but the router is locked and reskinned with Sky logo and interface. So I can't actually use it with any other ISP it won't let you enter login username and password of another ISP. Unless there was a way to reflash the original manufacturer firmware software, but I haven't looked into that. However, since the router model is old, new firmware updates no longer get released so auto-update is no longer a concern.

I have Netgear DGN2200 and DGN2000 which I used back when I had Tiscali and BE Unlimited ADSL packages because these routers were having problems with rebooting due to overheating and port forwarding issues. Although firmware auto-update was not my concern back then for buying separate routers.

I used them for a good few years and my experience with them was that the firmware had to be manually downloaded from the website and then manually attached via the router settings to install the update. I've never had them auto install once.

Now there are different kinds of routers made by Netgear, Sagemcom, etc so it depends what model you buy. When I joined TalkTalk I was mentally prepared to face issues and in case I wasn't happy I could then pay extra for a new router knowing that I am paying only £21.95 a month. My only problem so far was the automatic firmware update and the 30 day reboot with TalkTalk which I basically disregard as an issue. Quality wise I can't say the router is junk, it has gigabit ports and I am successfully port forwarding and getting 80/20 sync speeds.

I'm pretty certain that if the exact same official Sagemcom Fast router was bought separately these issues will not occur. Hence why buying your own router is generally a better idea, you have more control over them. The ISP router supplied however, good quality the firmware is modified and locked making it unusable with another ISP.
Standard User jaydub
(fountain of knowledge) Sat 20-Jun-20 11:40:38
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: BLaZiNgSPEED] [link to this post]
 
I'm not a Zen customer, so may be wrong on this, but I very much doubt that Zen lock the Fritzbox down.

You are paying for more than basic connection with Zen, you ar paying for a better level of support and investment in their own infrastructure.

You only have to look at the ISP Review ratings on the main TBB site to see how differently people rate Zen compared to TT.

By the way the sync speed you are seeing is nothing to do with the ISP, it's down to the physical properties oy your line minus any crosstalk fromother people's FTTC connection in your cabinet. Throughput is a different matter and the consumer ISPs like TT tend to run their networks at higher capacity levels than the likes of Zen.

You tend to get what you pay for in life and we all have different priorities and budgets.

Doing a cost comparison isn't comparing like for like in my view. I'm not a Zen customer and definitely not a Zen fan boy, but I do think your comments need to be put into context.
Standard User mikel543
(newbie) Sat 20-Jun-20 12:07:04
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: BLaZiNgSPEED] [link to this post]
 
Not to mention (correct me if I am wrong) that Fritz 7530 router supplied by Zen is locked so you can't then use it with another ISP. Since the firmware has been modified by the ISP. So it would be better to separately buy the router from amazon and you know the router hasn't been modified and locked.


No it isn't, you can simply select other provider in the connection settings and enter the details. I used this feature to connect to another providers service while I was waiting for my Zen service to activate as it was better than the rubbish ISP supplied router from my previous provider that was dropping connection every couple of days.

Apart from the connection drop when G.INP was enabled, the Fritzbox has been rock solid compared to the previous ISPs kit.
Standard User RobertoS
(elder) Sat 20-Jun-20 12:41:43
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: BLaZiNgSPEED] [link to this post]
 
In reply to a post by BLaZiNgSPEED:
... But then again Zen is also much more expensive as an ISP compared to most. Fritz 7530 costs £120 on amazon for example. You pay Zen £34.99 they provide you a £120 router for free but in the end you are paying on average £10 more for the exact same 80/20 package compared to let's say TalkTalk £21.95.

So if we calculate 34.99-21.95=£13.04 Multiply by 12 months and that's the equivalence of £156.48. This is how Zen manage to compensate the router cost by increasing the price package. In fact they are making a profit as in the end it ends up costing quite a bit more than if you buy separately.
I think you get rather more included in the subscription than the free router and 80/20 package. As has pointed out.

You may even get a higher connection speed, as there are three stability levels offered by Openreach, selectable by the provider. AIUI TalkTalk default to the most stable, so slowest sync, and Zen go for the fastest like most do.

My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connection - Three B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up. 1+ 8 Pro max 80Mbps down, 24Mbps up.
=========================
To argue with a mindless bigot is foolish.

Edited by RobertoS (Sat 20-Jun-20 12:42:11)

Standard User j0hn83
(fountain of knowledge) Sat 20-Jun-20 13:55:14
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: BLaZiNgSPEED] [link to this post]
 
In reply to a post by BLaZiNgSPEED:
Not to mention (correct me if I am wrong) that Fritz 7530 router supplied by Zen is locked so you can't then use it with another ISP. Since the firmware has been modified by the ISP. So it would be better to separately buy the router from amazon and you know the router hasn't been modified and locked.


I'll happily correct you.
You're wrong.

Zen don't lock down the Fritzbox in anyway. They simply add TR-069 details, which can be changed by the user.

It isn't locked to any ISP. It isn't modified and has no functionality removed.

It is absolutely ridiculous to calculate the value of an ISP based solely on the value of the router they provide.

Your (absurd) calculation also assumes that Talktalk get their routers for free... I can assure you they do not.

Your comment advising the user above to swap their "locked down ISP model router" made the incorrect assumption that Zen provided a locked down piece of junk like Talktalk.
They do not.

There's considerably more to an ISP that just cost and the router they provide.
Good luck getting a static IP or IPV6 from Talktalk.
Good luck getting a UK based rep on the phone from Talktalk.

Your posts are very repetitive and often make a bunch of incorrect assumptions.

The Zen section of the forum isn't the place for bragging that Talktalk is cheaper.
Everyone on Zen knows Talktalk is cheaper, and they deliberately picked Zen anyway.
There are many many reasons why people pick a more expensive ISP.
Standard User steve25
(newbie) Sun 21-Jun-20 13:06:20
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: techguy] [link to this post]
 
I have successfully used 2nd hand FritzBox 3490 and 7530 models on various ISPs FTTC lines for several years, always reset to factory settings and chosen ISP "other", no issues.
Standard User comerford
(learned) Sun 21-Jun-20 15:22:08
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: j0hn83] [link to this post]
 
Well said.Zen have time and again proved themselves head and shoulders ahead of 'cheaper' ISPs. Even when a problem has been of their own making they will own it until it's resolved.
Standard User techguy
(experienced) Mon 22-Jun-20 19:08:05
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: ajays] [link to this post]
 
Apologies this was just a straight question asked as I wanted to ensure I wasn't bumped off while working on someone's machine or one of our servers at work.

For the record I'm very happy with my connection with Zen and the quality of the hardware supplied, when I've had issues they've been dealt with swiftly and professionally.

March marked my sixth year with them.

Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen => Freeola => Vivaciti (using O2 Wholesale DSL) => Xilo (C&W Wholesale) => Xilo (O2 Wholesale) => Xilo (TT Wholesale due to O2 Wholesale closure) => Zen LLU => Zen FTTP (39.5 Mbps down, 9.5 Mbps up)
Router: Fritzbox 3490
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.
Standard User MissRiaElaine
(newbie) Sun 28-Jun-20 16:04:22
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Re: Fritz 7530 - disabling tr069 and closing the port


[re: techguy] [link to this post]
 
We've just switched to Zen after several years with Sky, and quite honestly I don't know why we didn't do it years ago. I've always liked Fritz routers, having been given one by a friend who worked for Sipgate many years ago and getting them to work on Sky was always a challenge. I did get a 7170 to work after prising out the user login details from them, but it stopped working when we switched to FTTC.

So when we decided to jump ship, I looked at Zen and decided they were worth talking to, so rang up the tech support number to see if they supported Fritz routers. While I was on hold, my other half piped up "they supply one..!" after browsing a bit further on their site.

By the time the tech guy answered (who knew exactly what I was talking about) I was sold, and signed up there and then. This was only last week so we haven't gone live yet, but I'm sure we won't be disappointed.

--
Much love,
Ria in Aberdeen xx
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