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Standard User MercuryRH2
(newbie) Sun 28-Jun-20 21:02:40
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Re: What is going on with ZEN Manchester GATEWAY Today


[re: neegal] [link to this post]
 
It’s massively worse. My throughput is down to below ADSL performance again. Was up at 60Mbps earlier.

Emergency capacity issue maintenance in London tonight (28th) from 23:00 until 01:00 29th. Hopefully that might help.

Edited by MercuryRH2 (Sun 28-Jun-20 21:06:18)

Standard User alexatkin
(member) Sun 28-Jun-20 21:03:15
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Re: What is going on with ZEN Manchester GATEWAY Today


[re: kitfit1] [link to this post]
 
In reply to a post by kitfit1:
Tracing route to 151.101.0.81 over a maximum of 30 hops

1 1 ms <1 ms <1 ms 192.168.1.1
2 16 ms 16 ms 16 ms lo1.subs.bng1.wh-man.zen.net.uk [62.3.89.162]
3 17 ms 16 ms 16 ms ae5-161.cr2.wh-man.zen.net.uk [62.3.86.13]
4 23 ms 17 ms 17 ms vl-50.ph-0-4-3.cor1.manc1.ptn.zen.net.uk [51.148.73.58]
5 23 ms 23 ms 23 ms ae-2.pe1.ixn-lon.zen.net.uk [51.148.73.34]
6 23 ms 23 ms 22 ms ae-1.br1.ixn-lon.zen.net.uk [51.148.73.121]
7 22 ms 22 ms 23 ms 195.66.225.91
8 22 ms 23 ms 22 ms 151.101.0.81

Trace complete.

You guys think your latency is bad, cop an eye full of the above.
I've been experiencing this since since my sync rate dropped through the floor a couple of weeks ago. Phone calls to Zen have got me nowhere at all..............................clearly something major has gone wrong at Zen and they won't admit it.


Nothing above is considered inherently "bad". An increase in latency is normal if you changed backhual to Zen or had interleaving applied due to line issues. Heck, even just reconnecting the PPP session I sometimes see a first hop difference between 6ms or 16ms.

I currently have 6.5ms first hop and 20% packet loss, now THAT is a problem, whereas 16ms first hop is nothing to bat an eyelid at so long as the connection is stable.

Edited by alexatkin (Sun 28-Jun-20 21:04:23)

Standard User professor973
(knowledge is power) Sun 28-Jun-20 21:48:15
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Re: What is going on with ZEN Manchester GATEWAY Today


[re: MercuryRH2] [link to this post]
 
May be of help to us hooked up to the smoke.


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Standard User RabbleRouser
(newbie) Mon 29-Jun-20 12:40:56
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Re: What is going on with ZEN Manchester GATEWAY Today


[re: tommy45] [link to this post]
 
I've had an issue for the past week and I did a trace last night to the BBC website showed issues at a couple of Manchester hubs. Packets dropped all over the shop.
Standard User MercuryRH2
(newbie) Wed 01-Jul-20 09:45:15
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Re: What is going on with ZEN Manchester GATEWAY Today


[re: RabbleRouser] [link to this post]
 
Zen changed the IP address in Manchester that I connect via on Tuesday and reverted it back again early this morning. Testing yesterday showed all was well again on the alternative IP and I’m repeating the process (yesterday’s tests having now been invalidated by the IP address change) now to see if the original problem has been sorted.

Edited by MercuryRH2 (Wed 01-Jul-20 09:47:29)

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