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Standard User MercuryRH2
(newbie) Tue 30-Jun-20 15:28:26
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Re: Zen dropped packets


[re: RabbleRouser] [link to this post]
 
There’s some form of emergency maintenance ongoing on the xDSL Broadband platform as of 14:00 today. Maybe it’s connected with the recent performance drops we’ve been seeing.

Mine is also steady at present, however we aren’t at evening peak yet. That will be the proof of the fix. I’m still routed via Manchester.
Standard User RabbleRouser
(newbie) Tue 30-Jun-20 18:41:55
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Re: Zen dropped packets


[re: MercuryRH2] [link to this post]
 
My proof was last night and 4 hours solid gaming from 6pm to 10:20. laugh
Standard User MercuryRH2
(newbie) Tue 30-Jun-20 20:45:00
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Re: Zen dropped packets


[re: RabbleRouser] [link to this post]
 
In my case whatever Zen did seems to have worked so far. Downloads now exceed 70Mbps and Uploads are a smidge below 20Mbps on my 80/20 circuit. Latency looks better too. I’ll go in running tests for another 12 hours, however for me performance is back where it used to be.


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Standard User professor973
(knowledge is power) Thu 09-Jul-20 01:55:22
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Re: Zen dropped packets


[re: professor973] [link to this post]
 
The Zen supplied Fritzibox finally croaked, so a new router installed, but still feel packed into the available bandwidth like sardined in the evening.
https://www.thinkbroadband.com/broadband/monitoring/...

Standard User Chrysalis
(legend) Mon 05-Oct-20 11:24:33
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Re: Zen dropped packets


[re: professor973] [link to this post]
 
every single tbb graph posted in this thread is 404, you guys keep it turned on for one day only or something?

But anyway, friztbox rate limits ping's a very outdated practice, thats likely the problem.

Standard User MercuryRH2
(newbie) Mon 05-Oct-20 11:42:45
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Re: Zen dropped packets


[re: Chrysalis] [link to this post]
 
I’m using two different Fritz! Boxes and both have no issues with dropped packets. The 7530 and 3490 series (with the latest firmware) are both fully supporting the TBB BQM tool as well as TBB speed tests.

At the time this thread was created, Zen were suffering issues on their infrastructure resulting in major slowdowns every evening (to well below even ADSL rates). Emergency works were carried out on their Gateways in both London & Manchester and some users were swapped between gateways to help capacity (I was migrated from Manchester onto London) and after a few days the problem was solved. Been fine ever since..
Standard User ukwiz
(fountain of knowledge) Mon 05-Oct-20 15:01:07
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Re: Zen dropped packets


[re: MercuryRH2] [link to this post]
 
In reply to a post by MercuryRH2:
I’m using two different Fritz! Boxes and both have no issues with dropped packets. The 7530 and 3490 series (with the latest firmware) are both fully supporting the TBB BQM tool as well as TBB speed tests.

Due to the bad firmware on all Fritz boxes you cannot run TBB BQM and Zen's smoke ping at the same time.
Unfortunately Zen CS don't seem to know this

David

BT (poor) -> Zen (excellent) -> O2 (started well, went downhill -> IDNet (No complaints - but 100GB cap) -> Zen (gone downhill)
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