I placed an order for a G.Fast (Fibre 3) regrade, with a £55 activation charge, and was fairly sure the minimum term was 12 months.
The email confirmation says this as well, "Minimum Contract Period: 12"
All's well with the product, the speeds are fine, etc, all as usual with Zen
However, the online portal says I'm on a 18 month contract (and the activation charge has since decreased to £29.99, but hey, things happen). The current website lists 18 months for G.Fast products too.
Can anyone remember for sure if the contracts were 12 months or 18 months 1-2 months ago, or if they may have changed recently to 18 months? It's not going to make much of a difference to me, it's more curiosity than anything else now.