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Standard User movinglight
(newbie) Tue 23-Feb-21 20:18:27
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business to domestic transition

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Hi everyone.

I wonder if anyone here has ever regraded from business to domestic FTTC?

Business has been a bit rubbish here (I'm a one man band). I have been paying £49.20 inc vat (£41 exc vat) per month for a fibre 2 80/20 connection. I asked to be transitioned to the domestic £35 inc vat fibre 2 80/20 product and it seemed like I was asking for the moon.

I filled out 2 PDFs worth of forms in biro (a requirement!) and posted them off in the mail, seems a bit "retro" for an internet company - am I heading for pain and disappointment or am I best just paying £25 and getting fibre 2 from Plusnet?

Any experiences of other people filling in PDFs with biros with Zen?

My contract is ending soon hence the change.

Edited by movinglight (Tue 23-Feb-21 20:23:43)

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