Zen over Cityfibre

Is it symmetrical? Vodafone ‘Gigafast’ currently is and looking to switch, but only get the options for 900 down 100 up via the Zen site (this area also has Openreach FTTP).

In reply to a post by Binary_Digit:

Is it symmetrical? Vodafone ‘Gigafast’ currently is and looking to switch, but only get the options for 900 down 100 up via the Zen site (this area also has Openreach FTTP).

Zen over CityFibre is definitely symmetrical.

Are you sure Cityfibre Gigafast is available via Zen in your area?
Its not a given, Zen only have a few areas at the moment, what town/city are you in?

This is a good point. Cityfibre have been on our estate for quite a while now, and using my address on the Zen site, it offers me the Cityfibre packages, but when you call to change, it's not actually available.

I'm in North Yorkshire on Zen 1gbit on cityfibre it's 940mbit up n down totally symmetrical to confirm.

CityFibre is available where I am in Aberdeen and I'm currently on VF 900/900 and comfortable receive it, Zens website shows the CityFibre packages as available to me, but the upload is advertised as the openreach style 900 down 100 up etc.

I assume this is a just a marketing things and the actual delivered service is symmetric but they just keep the advertising consistent between CF and OR areas?

In reply to a post by connormill:

I assume this is a just a marketing things and the actual delivered service is symmetric but they just keep the advertising consistent between CF and OR areas?

Pretty much yes.
Zen don't provide any asymmetric packages over CityFibre.

Zen is only available to part of Aberdeen I believe.
Some areas are still within the Vodafone exclusivity contract.

I have just spoken with Zen to place an order after registering interest for their Cityfibre service last year, they confirmed to me that they are not offering a symmetrical service over CF and that the speeds are aligned with the Openreach FTTP packages. I pushed on this point with the rep who was confident that the service was not symmetrical and a 900/100 service and that this decision was made after the trial cities.

As such I've not proceeded with the order; as I already have the Openreach 900/120 package.

@J0hn83 - are you sure your information is correct for all locations and now that the CityFibre packages are available nationwide?

Yes. It will be symmetrical. 110%

Zen do not know their [censored] from their elbow I'm afraid. There are identical threads on here where Zen have told users it will be 110Mb/s upload and it was 900Mb/s+.

Thanks j0hn83 - I guess I will try call them again and try to get through to someone who can confirm this!