Zen & pfSense

Sorry if this question has bene asked before but I have search the forum and found few threads that were showing possible solution but none of them worked for me.

I have just moved to Zen and I would like to use my own router. I run pfSesnse and WiFi mesh network at the moment so FritZ is not a solution that I'm looking for.
I tried to plug my pfSesnse box directly to network socket in the Zen wall box and configure pfSesnse WAN interface to obtain IP address from Zen via PPPoE. But what every I do I can't seem to get IPv4 address from Zen DHCP server. Only way to connect to internet at the moment is to plug my pfSense route to Fritz box and got IPv4 address from there. That works but I'd rather remove that unnecessary stage and not to mention the WiFi network that I don't use.

Any pointers would be greatly appreciated.

Tom

Have you tried what's suggested in this thread
https://forums.thinkbroadband.com/zen/f/4721871-zen-...

Thanks for the pointer but I have already tried those suggestions and still no luck.
What ever I do I don't get IPv4 address I only see IPv6 address.

You said you have Zen but what type of broadband do you have, is it via CityFibre or Openreach infrastructure and if its via Openreach is it ADSL, VDSL or FTTP?

I have zen fttp (backup) on opnsense (fork of pfsense) Works fine for both ipv4 and ipv6. I also ran fttc before this with no issues.

What connection are you using?

Edited by choppersrock (Tue 15-Aug-23 20:01:27)

Sorry,I’m a complete newbie, as far zen goes. The broad band is provided by city fibre.

Tom

I’m sorry but what do you mean by connections in this context?

Tom

In reply to a post by mrter:

Thanks for the pointer but I have already tried those suggestions and still no luck.
What ever I do I don't get IPv4 address I only see IPv6 address.

This doesn't make sense as getting the IPv4 address is normally the easy part, getting IPv6 which you say you're getting is normally the more complicated part.

I have noticed something I'm not sure if this is significant. But FRITZ!Box came sealed but when I logged in I could see Zen user name and password already there. I'm not sure how that got populated. The password field has only 4 '*' but my Zen password has 8 characters so I would expect 8 '*'. It is possible that Zen is trying to obfuscate the password but I'm not sure if this standard practice in such case.

Tom

As per another thread

https://forums.thinkbroadband.com/zen/t/4722078-re-z...

"CityFibre require VLAN ID 911 under the PPPoE connection... So setup a VLAN on the WAN port with VLAN TAG 911, then set the PPPoE interface to use the VLAN interface rather than the WAN interface"

Zen have a custom image on the FRITZ!Box 's they provide so will have your data in already, the number of *'s shown dont relate to the length of the password