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My new Zen/Fritzbox service seems to be OK. However my BQM graph appears to have loads of red "dropped packets" from the top of the graph
https://www.thinkbroadband.com/broadband/monitoring/...
Is this normal with an FTTP connection? Not seen it on my old Virgin FTTC connection nor on any of my work ones
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Fritzbox routers are known for dropping ping requests, the only way to prove it on your line is to temporary use a different branded router.
Edited by PCJM40 (Tue 14-May-24 12:09:37)
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I used to get some appalling BQM graphs when I was with Zen using a Fritz!Box 7590 modem/router. The problems went away when I moved to AAISP and three years later to Aquiss. I never got to the bottom of what was causing it.
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It's nothing to worry about - the fritzbox is just tempremental about responding to unimportant ping requests even when it isn't busy..
I have a BQM set up for IPv4 to the fritzbox and one on IPv6 to a server on my LAN it is not uncommon for the Fritzbox to be showing up to 50% loss when the server the other side is perfectly clear. It's not obvious what the issue is as , other than a few hours yesterday evening my IPv4 BQM has been fine forover a week, but other times it can show an almost constant 10-20% loss for several weeks.
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Fritzbox routers are known for dropping ping requests, the only way to prove it on your line is to temporary use a different branded router.
OK thanks for the answers all. I will go down the rabbit hole of Fritzbox and ICMP requests, because I enjoy self torture.
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It's nothing to worry about - the fritzbox is just tempremental about responding to unimportant ping requests even when it isn't busy..
It could be some kind of ICMP rate-limiting. e.g. if it's rate-limited to 3 per 3 seconds, and a fourth ping squeezes in just before the end of the 3 second window, it could be dropped.
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If you download and decrypt the configuration backup you can see there is a ping rate limit set. Unfortunately there is no way it seems to stop Zen overwriting any custom config you try to upload, so it's impossible to disable.
This reason alone - that you can't disable ISP reconfiguration - is good reason to bin the Zen router.
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I disagree. My 4060 router has worked flawlessly on Aquiss FTTP for the last 2 years. The BQM issue that I experienced was limited solely to the Zen network at the time that I was them.
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Was your 4060 supplied by Zen?
Does it have the configuration locked, and updated by Aquiss as they see fit?
Those are the two key points.
I can assure you there are no issues with running BQM on other vendor HW on Zen (I was a Zen customer), the issues with Zen and BQM only come up with people using the supplied Fritzboxes under Zen's control.
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Both my 7590 (which I used on the Zen network) and my 4060 which I now use with Aquiss were purchased privately. The issue was solely related to a Fritz!Box on the Zen FTTC network. The BQM problem was no longer a problem after I switched to AAISP.
In sum, at the time, the Fritz!Box and Zen Network didn’t play nicely together. That said, if it wasn’t for the BQM, I probably would not have noticed.
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