User comments on ISPs
  >> Zen Internet


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | (show all)   Print Thread
Standard User GavinMH
(newbie) Mon 14-Oct-24 12:36:39
Print Post

FRITZ!OS 8.00 - frequent dropouts


[link to this post]
 
Has anyone else had issues with their Fritzbox 7530 since the OS updated to 8.00?
I have been experiencing frequent dropouts, Zen told me this morning that it's a known issue which can be fixed with a factory reset. The reset was done and the line held for four hours but the line just dropped again.

Edited by GavinMH (Mon 14-Oct-24 12:50:17)

Standard User GoWest
(learned) Mon 14-Oct-24 12:50:25
Print Post

Re: FRITZ!OS 8.00 - frequent droputs


[re: GavinMH] [link to this post]
 
I have a 4060 which is still on a beta version. no issues whatsoever. I suggest that you contact [email protected]

They usually reply very quickly in English.
Standard User westlodge
(newbie) Mon 14-Oct-24 13:37:55
Print Post

Re: FRITZ!OS 8.00 - frequent dropouts


[re: GavinMH] [link to this post]
 
Hi, I have the 7530 ax and have updated to 8.0
I did have some problems with the Sky Q connection dropping but no other issues
The Sky Q problem was solved in WiFi / security/ and tick older devices box.


Register (or login) on our website and you will not see this ad.

Standard User GavinMH
(newbie) Mon 14-Oct-24 14:10:15
Print Post

Re: FRITZ!OS 8.00 - frequent droputs


[re: GoWest] [link to this post]
 
Thanks, I'll probably call Zen again if I experience another drop (they supplied the thing) but may also drop AVM a line.
Standard User GoWest
(learned) Mon 14-Oct-24 14:39:15
Print Post

Re: FRITZ!OS 8.00 - frequent droputs


[re: GavinMH] [link to this post]
 
You have a 5 year manufacturer’s warranty on your Fritz!box. AVM replaced my 7390 some years ago after 4 years of use. To determine what the issue is, AVM will usually send you a set of tests to run. AVM will then review the results.
Standard User steve87001
(newbie) Mon 14-Oct-24 16:27:21
Print Post

Re: FRITZ!OS 8.00 - frequent dropouts


[re: GavinMH] [link to this post]
 
My Fritz!Box 7530 has also started to regularly reboot itself after it upgraded to Fritz!OS 8.0.

I've factory reset it but that didn't solve the problem. Wi-fi and IPv6 are currently disabled as a test but it is still rebooting itself.

It's a VDSL connection so internet access goes off for a few minutes until the line re-syncs.
Standard User GavinMH
(newbie) Mon 14-Oct-24 16:35:25
Print Post

Re: FRITZ!OS 8.00 - frequent dropouts


[re: steve87001] [link to this post]
 
I've taken GoWest's advice and emailed AVM. If they get back to me with anything useful then I'll post it here.
Standard User steve87001
(newbie) Mon 14-Oct-24 16:47:22
Print Post

Re: FRITZ!OS 8.00 - frequent dropouts


[re: GavinMH] [link to this post]
 
Thanks. I'll keep my eye on this thread.
Standard User prlzx
(experienced) Mon 14-Oct-24 21:40:23
Print Post

Re: FRITZ!OS 8.00 - frequent dropouts


[re: steve87001] [link to this post]
 
I'm still on 7.59 from June 2024 so I will be watching the thread for outcomes for 7530.
DSL version: 1.180.131.100
Broadcom Version 12.3.16
VDSL2 17a (ITU G.993.2)

I normally have the System → Update page set to Level 1 (Notify only) although I don't know if the ISP can direct them to update anyway with a TR-069 message.

I do use both IPv6 (with applicable rules in the firewall) and Wi-Fi so won't be turning either off and my Wi-Fi remains in mixed (WPA2+3) mode which currently supports everything that needs it here.

If I do update will have to see if that changes anything either for LAN settings or the versioning above.
The notifier mostly highlights some reworking of the GUI for v8.00

Uptime is 30+ days and I prefer not to have the router restart in the middle of a work shift or overnight cover rather than at a time when I decide is a good maintenance window for me.



prlzx on Zen: FTTC (VDSL) at ~40Mbps / 10Mbps
with IP4/6 (no v6? - not true Internet)
Standard User steve87001
(newbie) Tue 15-Oct-24 10:41:11
Print Post

Re: FRITZ!OS 8.00 - frequent dropouts


[re: prlzx] [link to this post]
 
I'd definitely recommend keeping your 7530 at version 7.59 until the problem with 8.00 is fixed.

My 7530 is still rebooting every 30 minutes or so. The logs are cleared at the point it reboots so the only entries relate to the router starting up. There is always an entry saying "An error report has been sent". I presume this is automatic telemetry to AVM.

I've now had to swap it out for a spare Zyxel router as I use Teams and Teamviewer most of the day. These were being interrupted every time the Fritz!Box crashed.
Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | (show all)   Print Thread

Jump to