Can you use Telnet and the command set? ADSL then INFO

Can't you follow the Thomson TG585 v7 or Speedtouch Routers - Other (they are same)?

Can you get this page up on the GUI:-

http://oi50.tinypic.com/2zz13cg.jpg

You will need to click on the Details (beside Overview) top right of page to get full stats/details

In reply to a post by Apprentice:

Can you get this page up on the GUI:-

http://oi50.tinypic.com/2zz13cg.jpg

You will need to click on the Details (beside Overview) top right of page to get full stats/details

I will try it when I next visit tomorrow.

I am back at my PC now.

I will also try the other 2 suggestions, thanks guys.

In reply to a post by CurlyWhirly:

I will also try the other 2 suggestions, thanks guys.

Mine is same as this.

I have managed to get the full router stats up and they don't look that good with all the loss of signal and framing reports !


Link Information

Uptime: 0 days, 3:55:54

DSL Type: TU-T G.992.3

Bandwidth (Up/Down) [kbps/kbps]: 762 / 1,711

Data Transferred (Sent/Received) [MB/GB]: 77.40 / 1.09

Output Power (Up/Down) [dBm]: 12.8 / 0.0

Line Attenuation (Up/Down) [dB]: 26.4 / 44.0

SN Margin (Up/Down) [dB]: 12.2 / 8.1

System Vendor ID (Local/Remote): TMMB / ----

Chipset Vendor ID (Local/Remote): BDCM / IFTN

Loss of Framing (Local/Remote): 1,648 / 0

Loss of Signal (Local/Remote): 196 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0 / 0

Error Seconds (Local/Remote) 7,471 / 186

FEC Errors (Up/Down): 350 / 3,773

CRC Errors (Up/Down): 58 / 298

HEC Errors (Up/Down): 116 / 485



Also I have a longer line than hers at 54 dB (I'm posting this from her laptop) and I can get around 3 Mbps from my line compared to little more than half that on her line so something must be up with her line ?

No, and that must contribute to the low sync. She should be getting about 7.5 Meg.

ES are also very high.

Be sure that those error stats are taken from last reboot. A discon or resync doesn't always zeroise them.

EDIT: It's running on ADSL2 only not ADSL2+.

Edited by XRaySpeX (Mon 19-Nov-12 01:06:22)

In reply to a post by XRaySpeX:

No, and that must contribute to the low sync. She should be getting about 7.5 Meg.

ES are also very high.

Be sure that those error stats are taken from last reboot. A discon or resync doesn't always zeroise them.

EDIT: It's running on ADSL2 only not ADSL2+.

The trouble she has got is her ISP (Utility Warehouse) doesn't want to know.

She only moved from them to get savings on her gas, electricity, phone, broadband, etc

I think she would have been better off going to a dedicated ISP mind you she was with Talk Talk before and the line was just as bad.

She has one of the old type of master sockets (without a test socket inside) which is smaller than a modern master socket and she doesn't want to pay for BT Openreach to replace it so it looks like she is stuck with an unstable slow connection.

It's an absolute nightmare.

I'm not even sure if her (old) master socket is to blame but there is definently something wrong with her line as her attenuation is 'only' 44 dB and she only gets around 1.7 Mbps where as my line is substantially longer at 54 dB and I have a stable 3 Mbps connection.


Edit: spelling

Edited by deleted (Mon 19-Nov-12 10:44:35)

In reply to a post by CurlyWhirly:

I think she would have been better off going to a dedicated ISP mind you she was with Talk Talk before and the line was just as bad.

She has one of the old type of master sockets (without a test socket inside) which is smaller than a modern master socket and she doesn't want to pay for BT Openreach to replace it so it looks like she is stuck with an unstable slow connection.

It's an absolute nightmare.

I'm not even sure if her (old) master socket is to blame but there is definently something wrong with her line as her attenuation is 'only' 44 dB and she only gets around 1.7 Mbps where as my line is substantially longer at 54 dB and I have a stable 3 Mbps connection.

You said earlier in this thread that she has an extension socket upstairs - I think it is quite likely that she has a home wiring problem.

Personally I would fit a NTE5 (with filtered faceplate) adjacent to the socket that she is using downstairs and connect the extension to the back of the filtered faceplate - I mentioned the possibility of fitting a NTE5 yourself earlier in this thread.

If you decide to tackle this job then you need to establish that the incoming pair are going directly to the socket that she is using downstairs, i.e. that there are no junction boxes feeding other sockets in the house prior to that socket, and then link the NTE5 to the socket as I described earlier http://www.clarity.it/telecoms/nte5.htm

If the home wiring is definitely made OK and the adsl connection is still poor then an Openreach SFI engineer will be needed to check the line between the property and the exchange.

If it is an old style master, then how are the extension sockets wired? They should be from a plug into the master - but may have been wired directly in. Can you remove the extension sockets from the wiring?