BT installed right into our building from a node that was already in the street, and connected the cable to H/O';s equipment. H/O then did some full testing and then issued a go live date

In theory at most all it should require is an adaptor with a ringing capacitor, however I was never able to get any concrete info on what models didn't work.

It's strange to say the least given that all BT sockets are a standard and the phones should be as well.

But a 'standard BT phone jack' http://www.telephonesuk.co.uk/images/large/jack_431A...
Isn't an RJ11, is this maybe what Hyperopic meant ?

99.9% of UK phones have a BT plug on them - presume the Hyperoptic router has that socket or as is more common for CPE is for a RJ11 to BT plug converted to be included. For anyone who needs one a microfilter will do the job too.

A lot of phones are RJ-11 at the phone end, but as MrSaffron said adaptors to connect the BT style plug to the RJ-11 on the router are available.

Hello,

All phones with RJ-11 socket will work, there are issues when connecting only BT handsets, and those branded Bang&Olufsen. Any other (with RJ-11 connectors) will work.

Is the problem due to the absence of a ring signal on pin 3?

In reply to a post by Aliturk:

BT installed right into our building from a node that was already in the street, and connected the cable to H/O';s equipment. H/O then did some full testing and then issued a go live date

Makes sense too, Hyperoptic must have not wanted to do any digging at all.

It's funny isn't it, when Hyperoptic first started I mentioned that this was how it would work but people laughed at me and assured me that Hyperoptic would be digging up pavements and laying stacks of fibre to every building! They could have, sure but it must work out a lot cheaper to do it this way.

In reply to a post by BatBoy:

Is the problem due to the absence of a ring signal on pin 3?

No because you'd only have two wires going to the main socket. The 3rd wire is only used for extension sockets coming off from the main one. I wonder, however if it's something to do with the ring current, or lack of one. But I guess there must be one?

Edited by deleted (Fri 04-Dec-15 17:25:09)

In reply to a post by Icaras:

In reply to a post by BatBoy:

Is the problem due to the absence of a ring signal on pin 3?

No because you'd only have two wires going to the main socket. The 3rd wire is only used for extension sockets coming off from the main one. I wonder, however if it's something to do with the ring current, or lack of one. But I guess there must be one?

I thought the phone connects to the router?

In reply to a post by BatBoy:

In reply to a post by Icaras:

In reply to a post by BatBoy:

Is the problem due to the absence of a ring signal on pin 3?

No because you'd only have two wires going to the main socket. The 3rd wire is only used for extension sockets coming off from the main one. I wonder, however if it's something to do with the ring current, or lack of one. But I guess there must be one?

I thought the phone connects to the router?

There's ringing signal on PIN 3 even in the master socket in a normal BT POTS setup that's what the capacitor is for