For several months I had problems with disconnections a few times a day on O2 LLU, culminating with a loss of phone and broadband. Fixed by a pair swap at the cabinet, but with the loss of 1.5Mbps sync from 6Mbps to 4.5Mbps.
Conversations before and after with frustrated engineers at the PCP had elicited the information that the E-side cables were all knackered and installing new phone lines was difficult, never mind when they had broadband on them. Openreach were simply not replacing anything.
Soon after the pair swap it started again, and ended up at 4 or more disconnections a day. Each fixed by dialling 17070 Option 2 and hanging on for 5 minutes. I was reluctant to try again with engineers as I could easily have ended up even worse off.
As hoped/expected, a move to FTTC fixed it. The cost jump was huge. Something like £5pm >> £28pm. Lowered after 12 months by moving to Plusnet. at (IIRC) £16.50pm.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 60000/16961kbps @ 600m. - IPv4BQM IPv6BQM
Connection - Plusnet UnLim Fibre (FTTC). Sync 60000/16961kbps @ 600m. - IPv4BQM IPv6BQM



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RobertoS