Setting up a new one isn't what I asked about. It was deleting the old one . A lot of people forget to do that, and the FB6000 continues pinging the IP address even when someone else gets it.

In reply to a post by RobertoS:

Setting up a new one isn't what I asked about. It was deleting the old one .

You asked if I deleted my old BQM to which I replied "Well,yes".

[chuckle]
But it was followed by a "because". Some people think setting up a new one deletes the previous one, and your post could have meant you thought that.

Might be worth TBB supporting dynamic hostnames then. The Firebricks now support hostnames instead of just IPs, so that would really solve the issue of those with non-static IP/providers.

Matt

Pulse8 has gone live today and will get my router configured tonight when I am home so hopefully it's better than VM in peak times.

How is pulse8 for all you existing customers so far?

Great, no complaints. Not much more i can say really

No complaints from me. Sorted my line that was beyond Zen - Just kept sending engineers till we got one with enough sense to sort it. I suppose nothing is perfect, but the most willing customer services I have come across so far. No contract tie-in for FTTC a big draw, along with the lowest call costs. All in all not pretty good.

Having issues connecting the BT guy said everything should be 'live' and working by 5pm, he checked the cabinet, telephone line etc and said all is ok.

I get a dial tone but no matter what I cannot get my router to connect.

Can anyone share their connection settings as I think I am going around in circles on this one.

It's a good job I still have my VM connection to fall back on.

For reference I am using a TP-Link VR900 VDSL2 WIRELESS AC Router
VLAN ID is 101
PPPoE
Username and Password authentication.

From the status page on the router.

Internet Status:

Please check if your phone cable is properly connected.
Connection Type: PPPoE
IP Address: 0.0.0.0
DNS Server: 0.0.0.0 0.0.0.0
Gateway: 0.0.0.0

Edited by deleted (Mon 04-Jan-16 19:13:54)

Sent you a PM regarding Pulse8 connection details you can try...

My BQM is in my sig but absolutely no complaints, it just works as it should and when I did have to contact support Adam and Sam couldn't have been more helpful.