If you haven't done so yet, you need to post on the Plusnet Community forums. Reps visit there frequently
The problem there is the moderators they insist on coalescing all posts from an individual into one long confusing thread with a historic title nothing to do with the present problem!
Anyway Plusnet have replied to tha fault ticket saying cryptically the engineer fixed something and could I monitor, well I believe what was fixed was some QLT noise by re-crimping some connections and replacing an old master socket, we also redistributed the filters at the tail of the extensions rather than being in-between the test socket and everything else.
Meanwhile the REIN?? remains, in the 48hours Thursday.Friday there were 6 hits of >=6dB of which 4 caused a resynch. Despite the sync rate being 4235Kbps the BTwholesale test has fallen to 2460Kbps so I have reported this on the fault ticket. The IPprofile for this line is IP Profile for your line is - 3.74 Mbps so I guess network congestion maybe, I am sorry I guilty of drifting off my own subject but just to illustrate the effect! The only way I keep this lines sync rate up is to disconnect again after each event is over (10-20 minutes).
As I cannot post pictures here I want to describe the snr loss curve and hopefully you will understand why a simple modem/dslam re-sync doesn't restore it. Initially the snr drops by >=6db over about 1 minute, this often causes a resync, after about 5 minutes the snr recovers about half its initial loss, then after a further 10-20 minutes it fully recovers. Radio5live interference follows this pattern being blotted out completely for the first 5 minutes followed by background noise for the remaining 10-20 minutes. The only way to restore the pre-existing sync rate and hence snr is to wait till the event is completely over and then disconnect the line to force another re-sync.
In those cases where the event does not cause a sync loss the sync speed remains but at a much lower snr as the tone bins affected are locked out till the next re-sync hence I am often running at 3dB instead of 6!
W8960n on Lonnggggg line
Edited by fourtytwo (Sun 28-Aug-16 15:46:17)