I agree, after all that what it is.
Less cost, more commitment.

It's a good offer if it suits the person, but no need to dress it up as something it's not.

>I agree, after all that what it is.

Or perhaps a loyalty payment for committing to be loyal for a year.

Is this all about word games? Dissect and analyse the offer by all means but let us not get hung up on the wordings, it is substance that matters.

My thoughts are that only each individual can decide if it is their interest or not, check out the small print and make an informed decision, nobody else can do it for them I reckon.

FWIW.

We haven't called it a loyalty offer. Our customers have. The email is titled "Special Offer".

>Or perhaps a loyalty payment for committing to be loyal for a year.

Thought loyalty wasn't a thing that could be bought

>Is this all about word games? Dissect and analyse the offer by all means but let us not get hung up on the wordings, it is substance that matters.

Some people don't hold that opinion. They look at the big picture. The offer and how it's portrayed.
The offer is good it it suits the person, how it's portrayed a different matter.

Cough*Sure, there is a 12 month tie in associated with the Loyalty Offer that we are offering*Cough

FWIW.

Not good when you can't remember what you called your own offer yesterday!

"Some people don't hold that opinion. They look at the big picture. The offer and how it's portrayed."

Strangely enough the vast majority of those "people" are always the ones its likely to affect the least, apart from trying to score semantic points.. strange that aint it...

In reply to:

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We haven't called it a loyalty offer. Our customers have. The email is titled "Special Offer".

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and goes on to say, "to say thank you for your loyal custom, we'd like to give you a discount."

Yawn....

Still waiting for your open and honest answer by the way......

And strange isn't if your the one who feels he has to post about someones reason for posting!

Mind you gives Wingco1 a break form trolling him!

EDIT sorry just saw you're trolling him too!

Edited by deleted (Thu 22-Nov-07 12:26:17)

In reply to:

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If PN really wanted to thank their customers for being loyal, could give them a no strings discount

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I can't actually think of a single instance of this where I seen any company give away something for free, there are always strings attached. Its a loyality offer, sign up for 12 months and I'll give you x its fairly standard tactic in a lot of service industries.

I can understand that you would want PN to be different and lead the way with a really genuine offer, but the reality of the business world is somewhat different....its all down to numbers in the end.