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Standard User BlueRhizome
(committed) Wed 23-Jan-08 09:46:27
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Help!


[link to this post]
 
Can't connect to broadband this morning! I am on dialup right now.
Switchover from Pipex to PlusNet is due today I believe.
This morning, my Pipex username and password are invalid.
Tried my username @plusdsl.net with PlusNet password. This is invalid too.
Any idea what is going on?

Thanks for any help!

PS: I have not informed Pipex of my move yet, or cancelled any payment method.

ISP Representative chrisparr
(isp) Wed 23-Jan-08 09:54:09
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Re: Help!


[re: BlueRhizome] [link to this post]
 
If you want to PM me your PlusNet username I can have a look at things from this side and see if the order has completed.

The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User BlueRhizome
(committed) Wed 23-Jan-08 10:10:37
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Re: Help!


[re: chrisparr] [link to this post]
 
Many thanks for sorting this out so quickly! This is fantastic!
I think I can already recommend PlusNet and I have only been a customer for 3 minutes!


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ISP Representative chrisparr
(isp) Wed 23-Jan-08 10:15:01
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Re: Help!


[re: BlueRhizome] [link to this post]
 
Glad to help.

If you do refer someone and they sign up by the end of Jan, then you could get up to

The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User deleted
(deleted) Wed 23-Jan-08 10:38:41
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Re: Help!


[re: BlueRhizome] [link to this post]
 
In reply to:

I think I can already recommend PlusNet and I have only been a customer for 3 minutes!




What did I tell you
Standard User BlueRhizome
(committed) Wed 23-Jan-08 10:57:38
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Re: Help!


[re: chrisparr] [link to this post]
 
I'll work on it!
Can't believe how quickly the pages are loading on ThinkBroadband! And I am still using the same old Alcatel Speedtouch modem at the moment, on 2MB!

Standard User BlueRhizome
(committed) Wed 23-Jan-08 11:01:18
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Re: Help!


[re: deleted] [link to this post]
 
So you did! But I chose to believe you!

ISP Representative chrisparr
(isp) Thu 24-Jan-08 09:57:48
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Re: Help!


[re: BlueRhizome] [link to this post]
 
Just give me a nudge if you have any other questions.

Kind regards,
Chris Parr
Plusnet Comms Team
The Community Site
The UserGroup Forums

The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User BlueRhizome
(committed) Thu 24-Jan-08 14:06:24
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Re: Help!


[re: chrisparr] [link to this post]
 
Thanks! Definitely will!

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