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Just an FYI that there appears to be an inability for plusnet to provision a customer for a static IP when connecting as a John Lewis Broadband customer.
Anyone else managed to get a *working* static IP?
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Ignore that.. just found out they do..
How much does it cost to have a static IP address?
A static IP address from John Lewis Broadband costs a one-off fee of £5. If you need a static IP address, just login to My account and click on the Internet tab to add your static IP address
Edited by uno (Tue 01-May-12 18:15:50)
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The product supports it, but it appears that Plusnet haven't been able to get this working on the John Lewis platform yet.
Just an FYI if anyone is relying on a static IP before migrating to JLB.
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Register (or login) on our website and you will not see this ad.
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I think I got my edit in there just before your reply 
Matt
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You paying for one? Then they must provide it. How much does it cost to have a static IP address?
A static IP address from John Lewis Broadband costs a one-off fee of £5. If you need a static IP address, just login to My account and click on the Internet tab to add your static IP address
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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You paying for one? Then they must provide it
Well, indeed. I'm very happy to pay for one, but there's seemingly an inherent problem with provisioning static IPs for JLB customers despite the product being advertised as such.
It's now been 36 hours and there's no resolution, despite the best efforts of the front line tech support guys.
Anyone else using JLB who has purchased a static IP and has actually managed to get one working?
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There's a known problem (ref: 71128). I've no ETA on when it will be fixed though I'm afraid.
Rgds,
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Thanks, Bob.
To confirm, is this just affecting me or is this now acknowledged as a platform issue affecting all John Lewis customers?
Update: just had it confirmed that this issue is affecting all JLB customers.
Edited by toph3r (Wed 02-May-12 16:57:10)
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Should now be fixed if you fancy disconnecting/reconnecting and letting me know how you get on?
Rgds,
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Hi Bob,
Great! Doing so now... watch this space!
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It's fixed! Excellent! Thanks!
*goes to amend glue records finally..:)*
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Is the static IP the default, or a free requestable option?
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Neither! See my comment: http://forums.thinkbroadband.com/plusnet/t/4119453-r...
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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Dynamic IP is default. A static IP is available for one off fee of £5, which is quite reasonable imo.
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Unlimited usage with no traffic management for £18 a month over BT Wholesale? Should be interesting.
Oliver.
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Hi
Is there an equivalent to Plusnet�s �Current line speed� ie a copy of the BRAS profile on your account admin pages?
Thanks in advance
IAn
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Hi. No, that view is not available. I do like the usage reporting though, categorises which type of traffic you're using most. Wonder how the Ellacoyas impact on the service though - that's an awful lot of DPI going on!
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Indeed. My parents were paying £30 to UKFSN just for ADSL previously, this came with a 60gb peak cap (08:00-00:00 Mon-Fri). Now, John Lewis offers unlimited for £18 and with the phone line service the total comes to £36. For those in non LLU areas that's a pretty damn good deal.
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For those in non LLU areas that's a pretty damn good deal.
Lets hope it doesn't go the way of O2 Access et all, i.e. congestion so bad the service is essentially unusable. I wonder how this traffic is handled on Plusnet's network, because if heavy users start flocking to John Lewis then the Plusnet network as a whole could suffer badly.
Oliver.
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Agreed, however, a lot of heavy users will be in LLU areas in my experience - ie, students and so forth. If you're in an LLU area, then there are better deals available. John Lewis' product is appealing to those affluent John Lewis customers who live in the sticks
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