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Standard User deleted
(deleted) Sun 23-Sep-12 17:43:08
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Upload speeds - ADSL2


[link to this post]
 
Been with Plusnet a relatively short while and pleased with the download speed (approx 11Mbps) but wondered why the upload speed was so low?

Migrated from BE, were i was getting approx 10Mbps download but 1.1Mbps upload, for 2 years.

Only thing has changed is the change of ISP and newer router (ADSL2).

Do i still have to wait up to 10 days for this to settle, to be honest i cant see that the upload speed will get up to 1Mbps at all frown

Must be a reason for it, is it restricted on purpose?
Administrator MrSaffron
(staff) Sun 23-Sep-12 17:44:50
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Re: Upload speeds - ADSL2


[re: deleted] [link to this post]
 
What are the router stats and the upload speed you have then?

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Sun 23-Sep-12 17:52:48
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Re: Upload speeds - ADSL2


[re: MrSaffron] [link to this post]
 
Doh! Just re-read my post, forgot to add them... upload is around 350kbps, from a doing a few speed tests.

Bandwidth (Up/Down) [kbps/kbps]: 445 / 15.106

I understand the above, but not the below...


Line Attenuation (Up/Down) [dB]: 18,7 / 32,5
SN Margin (Up/Down) [dB]: 31,6 / 6,6


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Standard User 4M2
(fountain of knowledge) Sun 23-Sep-12 17:56:50
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Re: Upload speeds - ADSL2


[re: deleted] [link to this post]
 
In reply to a post by 180turbo:
Do i still have to wait up to 10 days for this to settle, to be honest i cant see that the upload speed will get up to 1Mbps at all frown

Must be a reason for it, is it restricted on purpose?


I think you have to request Plusnet to uncap your upstream sync - if that turns out to be the issue...
Standard User RobertoS
(sensei) Sun 23-Sep-12 17:57:45
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Re: Upload speeds - ADSL2


[re: deleted] [link to this post]
 
For some odd reason Plusnet default the upstream on ADSL2+ to 448, usually ending up just below that like yours.

Raise a ticket to get it raised, though I have a feeling it gets capped at a higher level even then.

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Sun 23-Sep-12 18:29:18
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Re: Upload speeds - ADSL2


[re: RobertoS] [link to this post]
 
It doesn't get capped by Plusnet although I haven't heard of anyone getting much over 1.1Mbps and if the line is interleaved the maximum you can get is 888kbps

Edited by deleted (Sun 23-Sep-12 18:32:26)

Standard User RobertoS
(sensei) Sun 23-Sep-12 19:11:39
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Re: Upload speeds - ADSL2


[re: deleted] [link to this post]
 
In reply to a post by Oldjim:
It doesn't get capped by Plusnet although I haven't heard of anyone getting much over 1.1Mbps and if the line is interleaved the maximum you can get is 888kbps
It's the upstream interleaving, itself I think unusual, I was thinking about smile.

I don't think I've seen many over 1.1Mbps connection speed either, on any ISP, including LLU, barring Annex M users.

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 23-Sep-12 22:02:16
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Re: Upload speeds - ADSL2


[re: deleted] [link to this post]
 
In reply to a post by Oldjim:
if the line is interleaved the maximum you can get is 888kbps
That's WBC Interleaved for you!

I often get 1.1 - 1.2 Meg Up on Fast Path but only 939 K at the mo' frown.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
ISP Representative chrisparr
(isp) Mon 24-Sep-12 14:25:26
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Re: Upload speeds - ADSL2


[re: RobertoS] [link to this post]
 
The default depends on the type of order, we're actually just starting batches of upload uncapping too.

Chris Parr
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User jelv
(knowledge is power) Mon 24-Sep-12 22:46:56
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Re: Upload speeds - ADSL2


[re: chrisparr] [link to this post]
 
In reply to a post by chrisparr:
The default depends on the type of order,


Tell us more!

I thought you'd made uncapped the default some time ago.

jelv

Plusnet user since November 2001
Standard User adslmax
(fountain of knowledge) Tue 25-Sep-12 03:30:01
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Re: Upload speeds - ADSL2


[re: jelv] [link to this post]
 
I am on ADSL2+ and BT set my line at 1279K upstream (uncapped) but I think it probably not Annex M. I wish I get 2.5Mbps upload (Annex M) but I think it probably charged more (not worth it in my opinion)

Edited by adslmax (Tue 25-Sep-12 03:34:12)

ISP Representative chrisparr
(isp) Tue 25-Sep-12 09:01:14
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Re: Upload speeds - ADSL2


[re: jelv] [link to this post]
 
IIRC there is 1 path (from our internal system) that still places capped, although as this is well known internally we tend to place the order manually instead.

Chris Parr
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User sills
(regular) Tue 25-Sep-12 13:51:02
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Re: Upload speeds - ADSL2


[re: jelv] [link to this post]
 
I migrated in to Plusnet from BT a few weeks ago and my upload went from uncapped to 446kbps on the migration day. I had to ask for it to be uncapped again.
Standard User deleted
(deleted) Thu 27-Sep-12 16:20:20
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Re: Upload speeds - ADSL2


[re: jelv] [link to this post]
 
In reply to a post by jelv:
In reply to a post by chrisparr:
The default depends on the type of order,

Tell us more!

I thought you'd made uncapped the default some time ago.

I don't think this has been done yet. I was discussing it with somebody here the other day. So yes, in many situations you'll need to request your upload is uncapped.

Rgds,
Standard User deleted
(deleted) Mon 08-Oct-12 08:37:09
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Re: Upload speeds - ADSL2


[re: deleted] [link to this post]
 
Had a new line activated under the John Lewis brand last week which has an upload sync of 443. I've requested it to be uncapped but at the time was told I'd get a maximum of 1Mbps.
Is it just capped at a higher rate or is the potential full upload sync available after requesting an uncap?

I'm assuming there is plenty more to come as Att and SNM are 9 and 32.

Gary
Standard User XRaySpeX
(eat-sleep-adslguide) Mon 08-Oct-12 13:51:12
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Re: Upload speeds - ADSL2


[re: deleted] [link to this post]
 
In reply to a post by gmoorc:
Is it just capped at a higher rate
It is capped in the sense that it is Asymmetric DSL designed to give a lower Up Sync, usually 888 K on Interleaved or about 1.1 - 1.2 Meg on Fast Path.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User deleted
(deleted) Mon 08-Oct-12 15:29:35
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Re: Upload speeds - ADSL2


[re: XRaySpeX] [link to this post]
 
I'm sure the raw specs for ADSL2+ would allow faster, so those speeds are the fastest that you can get on a BT 21CN line.
Standard User deleted
(deleted) Mon 08-Oct-12 17:41:06
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Re: Upload speeds - ADSL2


[re: XRaySpeX] [link to this post]
 
OK thanks.
I'm probably reading too much into what the CS rep told me although I did question his response at the time.

My other line is based on a TTB connection and is capped at 1024 upload which made me wonder.
Standard User deleted
(deleted) Wed 10-Oct-12 12:16:16
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Re: Upload speeds - ADSL2


[re: deleted] [link to this post]
 
Well i did raise a ticket last week and the cap did get removed a day later. Thanks Plusnet.

The download speeds have increased to 12 - 13Mbps, and the upload speeds increased to between 1 - 1.1Mbps...

Well chuffed!
Standard User michaelh
(fountain of knowledge) Sat 09-Mar-13 14:12:58
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Re: Upload speeds - ADSL2


[re: sills] [link to this post]
 
In reply to a post by sills:
I migrated in to Plusnet from BT a few weeks ago and my upload went from uncapped to 446kbps on the migration day. I had to ask for it to be uncapped again.


Same thing happened to me when I migrated in from O2 this week - so it's still the default

Standard User deleted
(deleted) Sat 09-Mar-13 19:07:06
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Re: Upload speeds - ADSL2


[re: michaelh] [link to this post]
 
Same happened to me. I'm still waiting. 5 working days have passed. Hopefully the next two working days will bring result, if not, i'm calling them up.
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