ok thanks, so yeah its different to how bt operates its own service then.
eg. here is my trace, notice a low latency to my gateway. but then higher overall latency than yours. is always a big jump to the ealing hop.
1 <1 ms <1 ms <1 ms home.gateway [192.168.1.253]
2 5 ms 5 ms 5 ms bt.gateway [217.32.144.166]
3 6 ms 6 ms 5 ms bt.internal [217.32.144.190]
4 8 ms 8 ms 7 ms bt.internal [213.120.181.58]
5 7 ms 7 ms 7 ms 217.41.169.213
6 9 ms 9 ms 8 ms bt.internal [217.41.169.109]
7 8 ms 7 ms 7 ms 109.159.251.235
8 16 ms 16 ms 15 ms core2-te-0-13-0-11.ealing.ukcore.bt.net [109.159
.251.173]
9 15 ms 16 ms 14 ms peer2-xe9-1-0.telehouse.ukcore.bt.net [109.159.2
54.114]
10 18 ms 18 ms 16 ms 194.74.65.42
11 * * * Request timed out.
12 * * * Request timed out.
13 15 ms 15 ms 17 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
14 18 ms 18 ms 18 ms 132.185.255.140
15 16 ms 16 ms 16 ms www-vip.telhc.bbc.co.uk [212.58.251.195]
BT Infinity 2 Since Dec 2012