My ADSL2 connection came back late morning I think, I had to go to my neighbour's reliable TalkTalk BB to pay my online bills! PN's service status page says service was restored by mid-pm but no explanation of what happened beyond that it was an 'outage'.

The Government is pushing us to use the internet for everything from car tax to filing our tax returns, never mind everyday business. I can understand a local fault, but tens of thousands of PN customers were cut off without a word of explanation. Am I being unreasonable in considering this is unacceptable, as BB has become a public utility like gas or electricity?

In reply to a post by Malwaremike:

Am I being unreasonable in considering this is unacceptable, as BB has become a public utility like gas or electricity?

I had a power cut this week! Happens about as often as Plusnet broadband outages (although obviously it clobbers the broadband in itself).

Edited by kasg (Thu 10-Sep-15 19:24:14)

In reply to a post by adslmax:

They forgive me now as I told them it only once in the last 4 years with PN are DNS server down. Very rare! Everything is now fixed. They trusted me.

Very rare? Erm ok.. I can recall many this year so far!

In reply to a post by mlmclaren:

Have you messed with that page as it appears to be showing incorrectly on my devices... almost like someone messed with the code or something?

As for the speed you must of magically been put on g.fast

NOT!

I suspect he secretly still has VM and therefore he is bonding with Connectify like he used to do when I had it.

Or bonding with another connection.

In reply to a post by ZenUserJP:

I suspect he secretly still has VM and therefore he is bonding with Connectify like he used to do when I had it.

Or bonding with another connection.

Chinese whisper!

In reply to a post by ZenUserJP:

In reply to a post by mlmclaren:

Have you messed with that page as it appears to be showing incorrectly on my devices... almost like someone messed with the code or something?

As for the speed you must of magically been put on g.fast

NOT!

I suspect he secretly still has VM and therefore he is bonding with Connectify like he used to do when I had it.

http://forums.thinkbroadband.com/fibre/t/4355649-re-...

In reply to a post by knicol46:

Has PlusNet ceased? My broadband is off, their online chat is off, their technical support lines dead tone, their customer service sales line diverting to a mailbox. Doesn't look good.

Wow. The panic is strong in this one.

In reply to a post by BatBoy:

In reply to a post by ZenUserJP:

In reply to a post by mlmclaren:

Have you messed with that page as it appears to be showing incorrectly on my devices... almost like someone messed with the code or something?

As for the speed you must of magically been put on g.fast

NOT!

I suspect he secretly still has VM and therefore he is bonding with Connectify like he used to do when I had it.

http://forums.thinkbroadband.com/fibre/t/4355649-re-...

I am sure they sold it more than twice.. Your paranoia really is quite severe and you should see a head shrink about it me thinks. it was he who told me about it after all)

In reply to a post by ZenUserJP:

I am sure they sold it more than twice.. Your paranoia really is quite severe and you should see a head shrink about it me thinks. it was he who told me about it after all)

You've lost me there... I linked to the discussion about Connectify which I remembered quite well. I wanted to enhance the conversation by adding some context.

I don't see what it's got to do with your head shrinking?

In reply to a post by Andrue:

In reply to a post by knicol46:

Has PlusNet ceased? My broadband is off, their online chat is off, their technical support lines dead tone, their customer service sales line diverting to a mailbox. Doesn't look good.

Wow. The panic is strong in this one.

Not everyone is panicking ........................ yet.