Broadband without line rental to be withdrawn from sale

"Please note that broadband without line rental packages will no longer be available to new customers from 3rd December 2019."

https://www.plus.net/home-broadband/2019-pricing-cha...

Existing customers will be unaffected.

Too funny, and also some stonkingly high price rises.

We're constantly looking to make improvements to our products and the services we offer you. This year that included things like a new way of billing �

Mammoth fail?

These pricing changes will see us invest even more into giving you the broadband and phone services you deserve.

I am getting increasing fed up with companies, politicians and quangos droning on about the things people "deserve".

In this case, we do not "deserve" any kind of broadband. We buy it. We are entitled to and expect to receive a good service. End of. No deserving is involved.

As for the price rises I mentioned. They look to be £2pm across the board for the broadband products. Which means their most expensive product goes up by a high 8.5%, and their cheapest product which is possibly mainly chosen by those of restricted means rises by over 21%.

What! ???

In reply to a post by RobertoS:

As for the price rises I mentioned. They look to be £2pm across the board for the broadband products. Which means their most expensive product goes up by a high 8.5%, and their cheapest product which is possibly mainly chosen by those of restricted means rises by over 21%.

Remember though that these broadband price increases are only for those not taking Plusnet line rental, the vast majority will be taking line rental and will only see a £1 increase if they're outside a minimum term (plus the call rates & call packages if applicable).

Thankfully I will see no increase as I am on a fixed-price contract (with a healthy discount) and LRS and I don't make any calls from the landline (except 080). When my contract is up I will look again/negotiate as usual.

kind of backs up what us guys already know, the line rental is profited on and thats the real money maker.

retail line rental circa double openreach wholesale cost, charges for things that are free on mobile such as caller display, call wait, voicemail etc.

Edited by Chrysalis (Thu 10-Oct-19 16:42:54)

In reply to a post by Chrysalis:

charges for things that are free on mobile such as caller display

Ofcom rules state caller display must be included in the price of line rental these days at least.

thats something

oooh, I didn't know that. VF charge extra for caller display, or at least they did when I signed up with them and they sell it as a bolt on extra for an extra few quid a month

In reply to a post by mbames:

oooh, I didn't know that. VF charge extra for caller display, or at least they did when I signed up with them and they sell it as a bolt on extra for an extra few quid a month

They would provide caller display for free when law changed.

"This is as part of the update Ofcom is making to the Conditions that they set for all Communication Providers (the General Conditions)."

https://www.virginmediabusiness.co.uk/help-and-advic...

That's the VM business side but the came rule applies to consumer. If they're still charging you for caller display, complain loudly.

In reply to a post by mbames:

oooh, I didn't know that. VF charge extra for caller display, or at least they did when I signed up with them and they sell it as a bolt on extra for an extra few quid a month

They did, but stopped charging for it when the new Ofcom rules came in.

Just checked a bill and last charge for caller display was September 2018. That was mid contract.

In reference to www.vodafone.co.uk/broadband/homephone:

Caller display
With our free Caller display feature, you can see the number that�s calling you � so you can decide whether or not to answer.

Free service

It was only £1 a month on the FTTC bill I'm looking at. Definitely not a few quid.

Got an email from John Lewis stating that the line rental would be increasing from the 3rd of December 2019 by £2.00, currently it is £15.50 a month (including free evening and weekend calls) the ADSL broadband is £4.50 a month.
The local exchange was recently upgraded so ADSL2 and 2+ is now available however it didn't increase the download speed very much at all due to the long distance to the exchange but the upload speed has improved a bit

Edit
Just noticed, guess I'll need to change the sig

Edited by Apprentice (Thu 17-Oct-19 14:26:09)