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MAC ordered, Basic offer repeated and declined. MAC is on its way.
It still appears loyalty is worth nothing.
Regarding loyalty it depends on who you are in contact with, I have found the old guard staff to be more appreciative of customer loyalty, this is from personal experience and I'm a Madasafish customer
As has already been said if you are happy enough with your BB and phone packages then I wouldn't leave over not getting one of the 585 v8 routers.
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Personally I have no loyalty to any company beyond the rules of if they keep supplying the product/service I require, I keep paying. I don't expect any loyalty in return, but I do expect a certain level of continued service or product quality if said company is to keep expecting my payments.
In the end, if the expectations are being met and the cost isn't above average, the contract will continue. If not, it's time to move on.
~~~~~~~~~~
© Camieabz 2002-2011
All Connection Data ~ plusnet
Scottish Labour politician: �The SNP are on a very dangerous tack. What they are doing is trying to build up a situation in Scotland where the services are manifestly better than south of the border in a number of areas.�
Interviewer: �Is that a bad thing?�
Scottish Labour politician: �No, but they are doing it deliberately.�
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camieabz
Agree 100%
I wouldn't be tempted to go to TT full LLU though!
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Fence, Grass, Greener, who knows. If you tell us your exchange we may be able to comment on the pasture.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Are you the one with 10 years customer with Plusnet ? I do remember a long while back that Plusnet gave one customer who been with Plusnet for 10 years get a free broadband for a whole year free of charge!
plusnetADSL2+15 Meg
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That looks like an attempted aspersion Max  .
I have never been a Plusnet customer.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Sorry I mean that person named lenseman
plusnetADSL2+15 Meg
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You've been around long enough to click the right "Reply" button  .
No prob though.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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I was surprise I still with plusnet, a bit longer now and still happy with 15 Meg ! And the good news is I won't be migration away to other isp's
plusnetADSL2+15 Meg
Edited by adslmax (Tue 01-Nov-11 21:13:01)
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Personally I have no loyalty to any company beyond the rules of if they keep supplying the product/service I require, I keep paying. I don't expect any loyalty in return, but I do expect a certain level of continued service or product quality if said company is to keep expecting my payments.
In the end, if the expectations are being met and the cost isn't above average, the contract will continue. If not, it's time to move on.
I think this says it all really about modern companies. Most of the problems inside a service provider is pretty much who you speak to. If you are going though the normal call centre or support team if its not on the flow chart it won't happen ...
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