PN are not perfect, far from it, but I am still with them. If you don't like PN service have you tried some of the others? I haven't but I know people who have and it makes me glad to be with PN.If you're prepared to go to Zen (I assume they are still a top class ISP) or one of the other specialist ISPs then you may well get better support but you will certainly be paying for it.

Until I can see that there is definitely greener grass on the other side I'll stay with PN.

I have always had a difficulty with the word loyalty. It implies an obligation over and above the contract terms.

Not for me. I have no loyalty over and above my contract. The aim of the other party to a contract such as this is to maximise profit (hopefully in an honest and above board manner) and my job is to seek what I regard as the best value that I can obtain for my money.

The best contracts are where both parties achieve their aims.

A Tesco loyalty card is very much about maximising profit for the company....they don't love me as much as they profess I'm sure.

Hi lenseman,

If you could PM me a username or ticket ID I'd be happy to see if we can sort something out for you?

Yes I am sure Tesco love you just enough to come back to spend more money

Actually club card points are an example of this. I think I get something like 2 free bottles of coke if I shop constantly in tesco's it really isn't a good deal when the shop down the road does by 1 get 1 free

mistral,

I got a Sainsbury's nectar card without adding any personal details to the application form before posting it off. Now after a few months I can claim £2.50 off my next purchase.

If I had added personal details to the application form (which wasn't clearly described as being unnecessary) then there is definitely more to the card than just "loyalty" - BTW. always use cash also so there is no potential connection between the anonymous nectar card and a debit/credit card.

There seems no doubt that in many instances "loyalty" is a means of collecting marketing data and shoppers' habits and using targeted advertising.

In the world of broadband don�t TalkTalk now monitor every web site that users visit?

If shops wanted do do us a favour in saving money and to reduce some of the tons of wastage they should get rid of BOGOF offers and sell more individual items at half price.

Yeah I know places tend to track almost anything these days. I should know I write software to do it. However something that most people are not aware of is that a perfectly valid request you can do is to write to *any* company and revoke permissions to perform any form of marketing and analysis on any personal identifiable information.

Though I am not to sure what can happen further. Other that it is an infringement on the laws effecting you I guess you could sue them for damages and harrasment if they keep sending spam.

Apprentice,

I know pensioners who live alone that certainly don't need BOGOF - e.g. buying two loaves of bread is never on their shopping list...

mistral,

I spoke to soon about the nectar points: tried to claim the £2.50 this evening but the card was blocked and in order to unblock it I was asked to give personal details over the shop manager's phone to some sort of call centre. This I didn't do but bizarrely points were still added onto this evening's receipt.

just update on the nectar website and edit your preferences so you get no marketing junk or info.