I too have been a plusnet customer for many years, the originally supplied router failed recently and like you I thought they may look favourably on long standing customers and provide a replacement.

But no - the warranty is only valid for one year and for plusnet to supply a new one I would have to sign up for another twelve months.

Not particularly happy.

Can anyone recommended a good replacement router?

In reply to a post by Boarder57:

I too have been a plusnet customer for many years, the originally supplied router failed recently and like you I thought they may look favourably on long standing customers and provide a replacement.

But no - the warranty is only valid for one year and for plusnet to supply a new one I would have to sign up for another twelve months.

Not particularly happy.

Can anyone recommended a good replacement router?

The best does not come cheap, but a rock solid connection from an industrial quality router that puts you in control of snr is well worth the price.
http://www.amazon.co.uk/Billion-BiPAC-7800N-Broadban...

In reply to a post by Boarder57:

Can anyone recommended a good replacement router?

I went the boring cheapo route at the suggestion in another forum and bought a DG834 off ebay for £10 delivered. They go for around £12 delivered fairly often. It seems fairly solid, only 802.11g but thats all I need. Always a gamble second hand though.

It might be worth checking you existing routers power supply, the most common cause of failure. See if you have a matching one on some other gadget in the house, cordless phones can be good, or some gadget you don't use anymore and see if your router works with that. If so you just need a new power supply which can be found fairly cheaply on ebay often. For testing processes you can often try a power adaptor with less amp or less slightly less voltage just only for a few seconds to see if it works, too long and you may damage an underrated power supply. Just a thought..

In reply to a post by adamtemp:

just update on the nectar website and edit your preferences so you get no marketing junk or info.

That was also the shop manager's suggestion, but it's not just marketing junk etc. that I wish to avoid...

That might be a nice Christmas present from a generous friend or relative but dual WLAN, wireless N and gigabit capabilities may not be required...

Edited by 4M2 (Thu 03-Nov-11 13:05:57)

you could try this one although there are probably better prices http://www.amazon.co.uk/Billion-BiPAC-7700N-Wireless...

In reply to a post by Oldjim:

you could try this one although there are probably better prices http://www.amazon.co.uk/Billion-BiPAC-7700N-Wireless...

That certainly looks like a nice router

However,personally, I'm going to have a go with this later http://forums.modem-help.co.uk/viewtopic.php?t=9301 with a PN branded tg585 v7 and use 8.2.7.7 firmware http://download.modem-help.co.uk/mfcs-A/Alcatel/Mode... might get a good result

Maybe worth a read? ....... TP-Link query.

In reply to a post by RobertoS:

Fence, Grass, Greener, who knows.

If you tell us your exchange we may be able to comment on the pasture.

I am on Eastbourne

In reply to a post by adslmax:

Are you the one with 10 years customer with Plusnet ? I do remember a long while back that Plusnet gave one customer who been with Plusnet for 10 years get a free broadband for a whole year free of charge!

Plusnet say I joined in 2004 but I changed package then and I am sure I actually joined in either 2002 or even 2001 possibly.