Register (or login) on our website and you will not see this ad.
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Just had an email requesting I visit http://portal.plus.net/my.html?action=questions all I get is :-
"Website temporarily unavailable"
You'd think they know if their own site was down! 
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Keef- Dartford Kent UK - Plusnet via Netgear DM602
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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It's OK now.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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We did know the site was going to be down, however the link you've quoted is probably part of a number of system generated messages that get sent (notification of a ticket response perhaps?)
I can't really think of a practical way for us to avoid that happening?
Best regards,
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Register (or login) on our website and you will not see this ad.
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I can't really think of a practical way for us to avoid that happening?
Perhaps it's something you could look into?
Not a problem on it's own, but with my questions being overlooked it just adds to the "pain".
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Keef- Dartford Kent UK - Plusnet via Netgear DM602
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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It's OK now.
Site was back up, but no sign of any new questions, just my two awaiting Plusnet's replies.
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Keef- Dartford Kent UK - Plusnet via Netgear DM602
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Have you got one of the ticket IDs? I'll take a quick look for you if I get a spare minute ...
Rgds,
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Post deleted by seb
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[Don't be silly, they would need to let their right hand know what the left was doing!
[/quote]
Sorry: I thought Plusnet were the exception to the rule. Obviously my first impressions were wrong.
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Keef- Dartford Kent UK - Plusnet via Netgear DM602
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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We do know when our website is going to be down: http://usertools.plus.net/status/archive/1329152818.htm
What we don't know is when the link is going to be clicked on!
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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Found the ticket. It was closed anyway; so perhaps another bug in the system? Emailing customers for answers to closed tickets.
52108338
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Keef- Dartford Kent UK - Plusnet via Netgear DM602
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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