In reply to a post by jpilson:

Hi Routefinder,

ADSL2+ is available from us, and although your speeds probably won't increase dramatically you will now get 88.2% of the sync rate as your profile. Also, on your current 20CN connection, if your line drops a few times you can find that the BT IP profile goes down and can take a few days to come back up. Now, with 21CN, profiles are allocated immediately depending on your sync rate.

Jojo

Hi Jojo

Many thanks for looking in

Right I am currently sync'ed at 3648 and my TBB measured speed is

So what is my current profile rate???

As such at 88.2% speed under ADSL2+ what am I likely to see as a measured speed???

You mention the added benefit of immediate changes to the speed based on the sync rate rising or falling, sounds good to me

So as per my earlier question ~ if ADSL2+ is indeed a worse service for me can I revert to Max ADSL without penalty???

But back to basics are you explicitly saying my exchange is indeed ADSL2+ enabled right now, if so when will you be able to offer me the service and how is the switchover handled should I request it???

Lastly can my Thomso TG585v7 work with ADSL2+???

TIA

Edited by deleted (Tue 21-Feb-12 10:23:06)

You are confusing two things
The new IP profile system applies to all users on 21CN so once moved to 21CN you will get that advantage
On 21CN you can be provisioned on ADS1 - I am - or ADSL2+ which is more likely to work as ADSL2 on your connection.
Moving to 21CN involves changing the equipment at the exchange and is effectively irreversible but once on 21CN moving from ADSL2+ to ADSL1 is relatively easy and as far as I know doesn't incur any charges

In reply to a post by Oldjim:

You are confusing two things
The new IP profile system applies to all users on 21CN so once moved to 21CN you will get that advantage
On 21CN you can be provisioned on ADS1 - I am - or ADSL2+ which is more likely to work as ADSL2 on your connection.
Moving to 21CN involves changing the equipment at the exchange and is effectively irreversible but once on 21CN moving from ADSL2+ to ADSL1 is relatively easy and as far as I know doesn't incur any charges

Adding to that, there's ADSL2+, ADSL2 and ADSL.

ADSL2 is usually the best setting when 2+ is not brilliant on longish lines. It tends to give a marginally higher speed than either ADSL or ADSL2+, with the stability of ADSL.

People tweaking, including ISP (in general) support, seem rarely to consider ADSL2. The DLM also only appears to invoke it on really bad "ADSL2+" connections, when in fact it could be better as the default setting on quite decent lines.

Hi Routefinder,

21CN is available and I can place an order to have you moved onto it. It normally takes 7 days once the order is placed. You can move back to 20CN with the same 7 day lead time, however ADSL1 on 21CN would be a better move, with just a 24 hour lead time.

Your current sync rate would get you a BT profile of 3217K which our system would set as 3200K, so a little higher there!

Your TG585v7 will work fine.

Jojo

In reply to a post by jpilson:

Hi Routefinder,

21CN is available and I can place an order to have you moved onto it. It normally takes 7 days once the order is placed. You can move back to 20CN with the same 7 day lead time, however ADSL1 on 21CN would be a better move, with just a 24 hour lead time.

Your current sync rate would get you a BT profile of 3217K which our system would set as 3200K, so a little higher there!

Your TG585v7 will work fine.

Jojo

sounds like a no brainer with added input from oldjom & RobertoS what with the flexibility once on the new ADSL2+ "kit"

Though in respect of the sync vs the profile I thought the profile did steps in 0.5K thus why I sync 3648 but have a speed of 2.8Mbps and last time I checked my stable rate is 3Mbps ~ or am I just getting (even more) confused!!! lol

Please go ahead and make the switch ~ your confirmation please on this and what I should look out for by of changes in the Router information.

In regard to the switch over does it have a training period like 'old' & Max ADSL???

Or do I simply see a discon/recon in about 7 days and then it is business as normal?

Edit ~ re the 585v7, this is quite an old one and has never had a firmware update. Please advise about this aspect if there is any need to update or not etc??? NB has software 7.4.4.7

TIA

Edited by deleted (Tue 21-Feb-12 11:31:32)

Once on 21CN the profile is calculated using the 88.2% rule and the Plusnet mirror is the same number rounded down to the next 100kbps. So a sync of 3648kbps would give a profile of 3217kbps and a Plusnet mirror of 3200kbps

Hi Routefinder,

I've placed the order now and confirmed by ticket/email. There will be an initialisation period but the router you have will be fine in its current state.

Jojo

In reply to a post by jpilson:

Hi Routefinder,

I've placed the order now and confirmed by ticket/email. There will be an initialisation period but the router you have will be fine in its current state.

Jojo

Good evening Jojo

Many thanks for sorting that out I look forward to the switchover and will advise via the Ticket as requested.

In respect of the "initialisation period" what am I likely to see i.e. is it like the 'old' one where it was advised to allow 10 days for it to settle down???

PS You mentioned one of the prime benefits of the 21CN infrastructure is the immediacy of the sync changes updating the profile.....................well this thread on the community forum does rather put AFAIK a different complexion on the rapdity of the changes.

http://community.plus.net/forum/index.php/topic,1027...

Or have I misunderstood what was being discussed & answered by Adam? It would potentially be a big letdown for all PlusNet users on the 21CN system if the changes will stil take up to 72 hours to recognise increases in sync and hence actual speed

Edited by deleted (Tue 21-Feb-12 22:55:33)

In reply to a post by Routefinder:

well this thread on the community forum does rather put AFAIK a different complexion on the rapdity of the changes.

http://community.plus.net/forum/index.php/topic,1027...

Or have I misunderstood what was being discussed & answered by Adam? It would potentially be a big letdown for all PlusNet users on the 21CN system if the changes will stil take up to 72 hours to recognise increases in sync and hence actual speed

What you have to remember is that our systems haven't changed when it comes to picking up a new BT profile. So, in the past you might have to first of all wait up to 120 hours for your BT profile to change and then another 12 hours for our system to pick up the report, so things are much much better than they were. Also, if it's a big jump and you can't/don't want to wait for our system to pick it up, you can always call/rise a ticket/ask on the forum for this to be done manually.

Jojo

In reply to a post by Routefinder:

Tried the Zen checker at it says 2.5Mbps and up to 20Mbps which AFAIK equates to ADSL2+

This seems to echo the BTW checker ???

Having read this thread, I have now managed to raise a Plusnet ticket to get my own line upgraded after which I might just manage to get a line that meets the government target of 2mbps!

(According to http://www.farina1.com/adsl/ anyway.)