Presumably you haven't had a resync with a slightly different speed - not that I recommend you try!

No, sync speed hasn't changed for 6 weeks, I'm leaving well alone!

I haven't had a resync either - 12/07/2012 21:50 57418 15015.

Anyway, on a 40,000 (39,997-9?) sync the Current line speed should be 38.7Mbps.

@Robertos

Yours should be corrected now, you may find that it changes to 40000 again though if we receive a delta report for your line.

We've identified how to fix it, and have coded, tested and are ready to roll the first stage (there are 4 or 5 steps for this so we don't impact the customers on the normal FTTC product too).

I am having a similar problem with http://speedtester.bt.com/. When I run the test it hangs on the upload part then eventually says "error".

My Firewall shows a large amount of traffic during the download part and none at all during the upload part. (Note all other traffic flows both ways and it is not the firewall.

speedtest.net / London / Nmaesco gives. 21 ms, 23.68 Mbps Down and 15.56Mbps Up, which I would have thought was far too low on an 80/20 connection . Since joining the trial, my download speeds have either been about the same, or they may actually have reduced a little. My upload speeds have definitely increased.

I am on the Value Fibre tariff should I be contacting plusnet?

Thanks Chris, it is indeed now 20Mbps setting. (Scratches head - a bit of (fairly elementary) detective work there Chris? Or was I the only one left)?

No bother anyway . Things are good on Plusnet.

I'm on Value Fibre as well. That's not the issue. Your 23Mbps speed looks very strange though, given the earlier one in your sig.

Have you tried a different speedtest.net server? If so, I'd say you have a problem specific to you somewhere, probably best raised in a dedicated thread.

In reply to a post by philippercival:

speedtest.net / London / Nmaesco gives. 21 ms, 23.68 Mbps Down and 15.56Mbps Up, which I would have thought was far too low on an 80/20 connection . Since joining the trial, my download speeds have either been about the same, or they may actually have reduced a little. My upload speeds have definitely increased.

I am on the Value Fibre tariff should I be contacting plusnet?

If you were only getting around 23-24Mbps download speeds before joining the trial, you won't see any improvement from 80/20, except for the upload speed. You need to have been on the maximum sync on the 40Mbps product to benefit. If you want to contact Plusnet your best bet is to post on the 80/20 trials thread here.

In reply to a post by RobertoS:

Your 23Mbps speed looks very strange though, given the earlier one in your sig.

Ah, hadn't spotted that - Entanet, not Plusnet, from May. Not sure how that relates to the question.

Edited by kasg (Fri 13-Jul-12 13:56:50)

In reply to a post by kasg:

In reply to a post by RobertoS:

Your 23Mbps speed looks very strange though, given the earlier one in your sig.

Ah, hadn't spotted that - Entanet, not Plusnet, from May. Not sure how that relates to the question.

Because the stats in it indicate an Entanet Fibre connection (I hadn't missed the ISP ), unless it was a wild upload figure on speedtest.net. I think only downloads get the silly results though.

Entanet fibre is WBC just like PN.

Edit - and they use copy IP Profiles .

Edited by RobertoS (Fri 13-Jul-12 14:38:25)