21CN new broadband connections

No doubt Bob and Jelv can answer this one. My exchange is 21cn enabled. A small business I work with has a PN business account which has obviously been upgraded, if the increased speed is anything to go by. A neighbour of mine on the same exchange was looking to move from Sky to a 21cn connection.

I suggested he try Plusnet. When he put his phone number in the checker he was informed his estimated speed would be 8Mb. He currently gets 11000 to 12000Mb with Sky. How would he get the increased speed with PN?

The checker is just an estimate, assuming ADSL2+ is supplied then it could go above 8Meg if the line manages it.

In short the checker does not limit potential speed, but is just an pre-sales estimate of what the line may achieve

I understand that, I was just wondering if all new broadband only connections are put onto 21cn, which can supply a faster speed than plain ADSL.

Modulation: G.992.5 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 782 / 13,309
Data Transferred (Sent/Received) [MB/MB]: 83.20 / 758.11
Output Power (Up/Down) [dBm]: 10.5 / 8.5
Line Attenuation (Up/Down) [dB]: 16.5 / 32.0
SN Margin (Up/Down) [dB]: 8.5 / 6.0
Vendor ID (Local/Remote): TMMB / ÿµGS
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 469 / 0
FEC Errors (Up/Down): 359 / 272,051,108
CRC Errors (Up/Down): 241 / 1,129
HEC Errors (Up/Down): 436 / 1,046

Edit to add line stats.

Edited by wingco1 (Fri 13-Jul-12 14:27:53)

He'll be put on 21CN by default. The only time it doesn't happen is when a user is on BT based fixed or ADSL Max service with another ISP migrates in. They will migrate like for like but then can ask for an immediate upgrade to 21CN.

Assuming those are his stats, is he on Sky LLU with a non-LLU line, or Sky Connect? He's already on ADSL2+.

Edited by RobertoS (Fri 13-Jul-12 14:50:35)

Apparently he's on Sky LLU Unlimited with a BT phone line. He got it that way before the requirement to have Sky Talk as well.

Should be fine with PN then. As long as the traffic management and 60GB cap aren't issues. He won't be used to either of those, and his connection speed difference will be marginal.

Does he realise that 21CN is just BT Wholesale catching up and providing ADSL2+? I would have thought most people would want to transfer PN > Sky, not Sky > PN.

Thanks for that Bob. I've just been and explained to him what you have said. He was under the impression his speed would increase quite a lot. FTTC is due in our Exchange by the end of September this year, so I've suggested he wait until then before deciding to change.

Beware of the PN 21CN upstream cap at 448K - could be a hassle to get it un-capped.

In that case he's definitely better off staying with Sky for the time being.