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Standard User professor973
(member) Wed 25-Jul-12 14:24:14
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Re: Usual Chaos


[re: deleted] [link to this post]
 
I don't know about being addressed, as far as I am concerned Plusnet should be towed out to sea and sunk. Without doubt,not just the worst ISP I have encountered, but the worst company.
I have long since ceased darkening your doorstep, could you please stop darkening mine. In plain English, get out of my life, cancel any remnants of my account that Plusnet seem to think exist, then desist sending such drivel as I received today.

"Account username: xxxxxxxxxx

We are emailing you as we've noticed that you don't have any payment
details setup for your account. You need to set these up now, otherwise
this will affect your Plusnet service or services.
What you should do now
----------------------
For your convenience why not set up a Direct Debit to pay for your
account? This is quick and easy to do, plus there's no need to confirm
regular payments or update your details. Setup a Direct Debit by visiting
My Account:
http://portal.plus.net/my.html?action=direct_debit
When you do this we also suggest that you store Secondary payment details
for your account (e.g. a credit or debit card). Doing this means that if we
can't take your subscription using Direct Debit for any reason you'll still
be able to pay for your services. You'll also have no interruption to your
service.
Need help?
----------
If you've got any questions about your service use the Help Assistant -
http://portal.plus.net/wizard/
Kind regards,
Plusnet Customer Support
http://portal.plus.net/
Email ref: E0315
--
Plusnet plc
Registered Office: The Balance, 2 Pinfold Street, Sheffield, S1 2GU
Registered in England no: 3279013


Standard User deleted
(deleted) Wed 25-Jul-12 15:00:00
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Re: Usual Chaos


[re: professor973] [link to this post]
 
Hi there,

That's now been cancelled for you, sorry about that. It's an automated email that is sent to any account holder that doesn't have active payment details on the account (though I realise it's pointless for yourself or on an account that's scheduled to cancel). I'll have a word internally and see if we can put a check in place to stop this happening to any other users.
Standard User kasg
(experienced) Wed 25-Jul-12 16:18:34
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Re: Usual Chaos


[re: professor973] [link to this post]
 
Chill

Kevin

plusnet Extra 80/20 trial
Using OpenDNS


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Standard User XRaySpeX
(eat-sleep-adslguide) Wed 25-Jul-12 16:22:22
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Re: Usual Chaos


[re: kasg] [link to this post]
 
Methinks he doth protest too much!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User professor973
(member) Wed 25-Jul-12 16:25:37
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Re: Usual Chaos


[re: kasg] [link to this post]
 
I am hoping that at long last I now can. Feet up with a cold tinny seems as good place as any to start [8 �}

Standard User professor973
(member) Wed 25-Jul-12 16:30:30
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Re: Usual Chaos


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
Methinks he doth protest too much!
And Methinkth they doth thpew cwibtheeth too much¡¡¡

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