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Standard User deleted
(deleted) Tue 18-Sep-12 19:24:52
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Re: Plusnet may be restricting your speed


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
That's good.

It ties in exactly with what I was saying about those BT SIN quotes.

SIN 498, if memory serves.

Clearly PN have their timing set to too high a figure for the Openreach modem. The question is, have they got to have it like that for some other reason, or could they lower it?


I did ask the question many moons ago, but didn't get a response from Plusnet.
Being aware of it though, it doesn't really matter to me personally, but it may have been useful for others for it to actually work as intended.

Just as examples:-

"On the fly" - 16 seconds:-
2012-9-7 20:8:33 Notice 104500 DSL activate succeed
2012-9-7 20:8:17 Notice 104500 DSL deactivate


Reboot (also needing the MODEM's clock to be reset) - 25 seconds:-
2000-1-1 0:0:25 Notice 104500 DSL activate succeed
2000-1-1 0:0:18 Debug 104500 LAN1 up
2000-1-1 0:0:16 Debug 104500 LAN2 up
2000-1-1 0:0:16 Notice 1 System up
2000-1-1 0:0:3 Warning 10400 KLOB Pool 1 Initialized: 1048576 bytes <0x80300000 ... 0x80400000>
2012-9-8 14:1:7 Warning 104001 System reboot


EDIT:

I see the SIN was updated in July:-

http://www1.btwebworld.com/sinet/498v4p0.pdf

Edited by deleted (Tue 18-Sep-12 19:41:12)

Standard User RobertoS
(sensei) Tue 18-Sep-12 21:31:42
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Re: Plusnet may be restricting your speed


[re: deleted] [link to this post]
 
Yes re the update. They added all the stuff about the requirements for wires only installation, so ISPs can start lining up end user equipment to replace the OR modem.

Plus they added the warning that the noise margin and sync rates should not be tampered with tongue.

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User kasg
(experienced) Thu 20-Sep-12 09:39:44
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Re: Plusnet may be restricting your speed


[re: RobertoS] [link to this post]
 
Just to nail this once and for all, I find that my modem has re-synced this morning at 65802 (down from 72203 after my longest ever period at the higher speed without interleaving - it will probably take over a month to increase again, if it ever does).

I have checked my BT IP profile (not Plusnet's) and it is still 69.89Mbps. Obviously the Plusnet profile is still 69.8 as it cannot have received a delta report for something that hasn't happened. I'm just going to leave it and see what happens, I won't be rebooting the router.

Speed tests show pings doubled (not surprisingly) and download speeds reduced by about 6Mbps. I hate Openreach's DLM!

Kevin

plusnet Extra Fibre (80/20)
Using OpenDNS
Domains and web hosting with TSOHOST

Edited by kasg (Thu 20-Sep-12 09:40:52)


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Standard User RobertoS
(sensei) Thu 20-Sep-12 18:22:37
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Re: Plusnet may be restricting your speed


[re: kasg] [link to this post]
 
(My) Theory says the IP Profile will correct within 24 hours.

The problem is either the WBC DLM or Plusnet not detecting the re-sync. The Openreach DLM has nothing to do with it if the re-sync is quicker than the CPs' settings detect - it's their problem for ignoring the tech docs they have, for whatever reason.

I imagine most people, certainly me, like the shortest time to sync as is possible.

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Thu 20-Sep-12 19:30:34
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Re: Plusnet may be restricting your speed


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
(My) Theory says the IP Profile will correct within 24 hours.


My experience is that the IP Profile doesn't correct itself unless a new PPP session is initiated.

I tested it for a few days once over, just to prove the point that some (maybe all) ISPs aren't always aware of quick "on the fly" resyncs that indicate instability.

We wouldn't have a leg to stand on in arguing that a connection was unstable (needing repair work) if the HG612 was still unlockable.
Standard User kasg
(experienced) Fri 21-Sep-12 09:47:39
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Re: Plusnet may be restricting your speed


[re: deleted] [link to this post]
 
In reply to a post by Bald_Eagle1:
In reply to a post by RobertoS:
(My) Theory says the IP Profile will correct within 24 hours.


My experience is that the IP Profile doesn't correct itself unless a new PPP session is initiated.

Well, 24 hours later the IP profile has corrected itself to 63.69Mbps, so one point to Bob smile
The Plusnet profile, however, is still 69.8 and I expect that to take another 24 hours to change.

Kevin

plusnet Extra Fibre (80/20)
Using OpenDNS
Domains and web hosting with TSOHOST

Edited by kasg (Fri 21-Sep-12 09:49:22)

Standard User RobertoS
(sensei) Fri 21-Sep-12 09:57:48
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Re: Plusnet may be restricting your speed


[re: kasg] [link to this post]
 
I thought recently one of the reps said they receive delta reports three times a day, but whether that is pushed to them for all changes, or pulled by them for those they are aware of having had session drops, I haven't a clue.

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Fri 21-Sep-12 11:04:08
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Re: Plusnet may be restricting your speed


[re: RobertoS] [link to this post]
 
We receive delta reports whenever there is an PPP/sync disconenction/reconenction, and if there is a change in sync speed then your profile will be updated.
ISP Representative chrisparr
(isp) Fri 21-Sep-12 11:06:41
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Re: Plusnet may be restricting your speed


[re: deleted] [link to this post]
 
Not quite Chris. They should be *generated* each time there is a resync that changes the sync speed, however we only poll them a few times a day.

Chris Parr
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User kasg
(experienced) Fri 21-Sep-12 11:34:16
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Re: Plusnet may be restricting your speed


[re: chrisparr] [link to this post]
 
Well I'll let you know when mine catches up! Not a problem at the moment as it's higher than my sync speed.

Kevin

plusnet Extra Fibre (80/20)
Using OpenDNS
Domains and web hosting with TSOHOST
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